Welcome Back Melanie and Thanks

[thebear29uk]

Hi Melanie

Just wanted to say I hope you and your mother had a great holiday and to say a big thanks for your help in getting my IVA approved. It is a great feeling. I really don't mind the phone ringing any more. One of the debt collection agencies phoned me on Thurs afternoon after Sarah had phoned me. They seemed a little put out that it had been accepted but were phoning on behalf of Barclaycard who didn't vote. They asked me to tell them which court and the case number (which I now have) and that once I have provided that they would halt any further action against me. I must confess to feeling a little satisfaction by informing the person I was speaking to that they couldn't take any further action against me anyway. I will contact them again to inform them of the details to prevent any further phonecalls.

Once again a massive thanks. I went onto IVA.com to leave feedback and noticed somebody disbelieving your culminative feedback as it was much higher than "some of the bigger companies with much more clients". That speaks volumes for the level of service you provide. Not only that but, having done all the groundwork, you were able to take time off yet still, to my knowledge, at least 3 IVAs were approved whilst you were away from the office. What a great team!!

Thank you so much

Dave

[MelanieGiles]

Thanks for those kind words Dave. Believe me they mean an awful lot, not just to me but to the team that support me and work tremendously hard behind the scenes.

I have not seen the "offending" post on IVA.com - but will search this evening. We are grateful to all of our clients who take the time to post honest feedback on that site. I do not run a volume processing factory, and will continue to offer my clients the same level of service we have always tried to deliver.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

For further details contact me at http://www.melaniegiles.com and view my IVA blog at: http://melaniegiles.blogs.iva.co.uk

[scaredkez]

hi melanie

hope you had a good holiday with mum, sorry also don't recall the post , probably may have read it and over looked it hope you both had a good time, just want to congratulate you on getting dave's iva approved,well done to you and your team, it is so nice to see those posting who have put their trust into someone on the forum and getting the outcome they so wished for , you and your team are doing a great job keep it up .
kerri

Please view my blog at: http://scaredkez.blogs.iva.co.uk/

[thebear29uk]

Hi

It was a response to Lizzy's feedback on IVA.com.

Dave

[iva.com]

Hi Dave,

Congratulations on having your IVA approved and thank you for posting a review on IVA.com.

We have removed the comment that you refer to as it seemed unjustified and added no value to the feedback element of our site.

Kind regards,
Terry Balfour
IVA.com

IVA.com - Comparing IVA firms by using consumer feedback.

Please rate your IVA firm or Insolvency Practitioner by reviewing them here: http://www.iva.com/submit_iva_review.asp