Hi
Just a few points regarding Think Banking.
There is no doubt that their telephone service is poor and needs addressing because its been like that for a while now.With regard to paying in then you can use any Royal bank of Scotland branch and just give them details of your account[make sure that it is the salary account and not the card account].With regards to cheques I have found that most basic accounts take a while to clear a cheque[Woolwich is 5 days] just to ensure that you do no go overdrawn due to a bounced one.However anything over five days is ridiculous.
I have found that the automated balance via the phone is OK but think that they made a mistake in launching a card that yo are unable to get the balance from at a cash point.
We,ll all have to wait and see if things improve.......fingers crossed
Regards
Andy Davie
IVA.co.uk Spokesperson and site manager
(aka Neverending)
Please check out my blog:
http://andydavie.blogs.iva.co.uk
View my profile here:
http://www.iva.co.uk/andy_davie_profile.asp