Final review and comp certificate

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kristian

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Post by kristian » Mon Dec 16, 2019 4:24 pm
When should the clock start ticking for the completion certificate? Made last scheduled payment on 1st of July 19, submitted payslips for final review a couple of days later now Aperture are telling me in December that my final review only started in November after they requested some additional payslips and the completion certificate can not be issued until the final review is complete and any additional payments are made. This they tell me could be another 6 month wait from whenever they bother to complete my review! After over 8 years since my starting my IVA always paying on time and supplying payslips/p60/bank statements on time I find inconceivable that Aperture can take as long as they like to do anything.

Aperture really are awful

Foggy

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Post by Foggy » Mon Dec 16, 2019 4:47 pm
Aperture have always considered the 6 months as a minimum, whereas some other firms manage in a few weeks and most withing 3 months.

The problem here is that Aperture consider themselves above us and fire-proof. They need not concern themselves with customer satisfaction being creditor-fed new debtors. When I started my IVA, nearly a decade ago, we were the customer / client, however, now it appears that the customer / client is the creditor.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014

kristian

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Post by kristian » Mon Dec 16, 2019 5:16 pm
Thanks for the reply, the stress and worry of entering into an IVA pales into insignificance when compared to the frustration and heart ache having to deal with Aperture they are a truly horrendous company to deal with and really shouldn't be asked to trade! :evil:

kristian

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Post by kristian » Mon Dec 16, 2019 5:18 pm
*allowed :roll:

luluj

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Post by luluj » Mon Dec 16, 2019 6:05 pm
Try not to let the next few weeks hinder your movement into debt freedom... you have completed your journey and have hopefully learnt so much along the way. Try to forget Aperture - let time run its course ..that certificate will soon be on your doormat
Sharing from experiences of dealing with debt

There is a solution for everyone .... Just need to stay positive !

Look at my blog "All I wanted was a baby"

kallis3

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Post by kallis3 » Mon Dec 16, 2019 6:17 pm
Just keep focused - it will be there soon. Rest assured you have completed your IVA.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk

Marty171

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Post by Marty171 » Mon Dec 16, 2019 7:38 pm
hopefully you'll get it soon, my F&F was accepted 06/09/2019. Final Payment made 10/09/2019. Completion certificate received today.

Fingers crossed for you
IVA Started 07/07/2017
F & F Accepted 06/09/2019
Completion Certificate 16/12/2019

kristian

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Post by kristian » Mon Dec 16, 2019 8:42 pm
Thanks for the messages of support but it really doesn't feel like I'm at the end because of my past dealings with Aperture and there incompetence I just know this is going to drag on for sometime yet, after what I was told today by them I'll be lucky to see a completion certificate before June 2020!
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