I submitted all relevant information to StepChange in regards to a full and final
Settlement. The money is ready and waiting and apart from a letter 10 days ago saying it’s been received I haven’t heard anything else? I’ve called 3 times and been told it’s with the variation team. I sent husbands proof of funds and forms for ID check and they have all done back fine. This was mid jan so I’m 4 weeks into the process and don’t seem to be any further? It was much quicker when I was setting up the IVA! I know there’s a 2 month time frame but I haven’t even had a copy of my variation proposal yet!!
We do not get that many complaints about Stepchange being overly lax or tardy, so, hopefully it should all happen soon. The timescales in the T's & C's start from when they get all the paperwork from you that they need. Keep the pressure on ( a squeaky wheel often gets the oil !).
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Best of luck, ive been waiting nearly 6 months with aperture to even read and acknowledge my documents, and i call every week! disgraceful these companies are, I hope you get it sorted soon.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
