Can anyone suggest any way to deal with creditor who is refusing to update my credit file

[suzanne100268]

My IVA was completed in September 2014. I have one stubborn creditor who is will not update my credit file. They have not reported anything on the credit file for 5 years I was in the IVA and then suddenly from Feb-July 2014 (July 2014 ws the 6 year anniversary) they started report adversely that the account was in arrears. I have asked them to remove the adverse entries but all they have done is marked it as settled on the date of my completion certificate (and this was after the intervention of Equifax). I am trying to upgrade my professional membership now I am free of my IVA and I cannot get through the credit check and do not want to have to explain this to my employers as they don't know about the IVA. I have writen to the creditor every 28 days since September. The ICO and they tell me to give them another 28 days. Can anyone suggest any remedy?

[Shining]

Hi, I'll bump this up in the hope someone can offer words of advice.

[Foggy]

The only recourse I am aware of is through the ICO -- which seems a little futile in this case.

Hopefully someone will come along with more helpful advice shortly.

[Adam Davies]

Hi

I only think that the ICO [ The Information Commissioner's Office ] have the power to get the creditor to change this

You can put a notice of correction on your credit file but in the case of an IVA this can often do more harm than good

I would contact the creditor concerned and ask for their complaints procedure in writing and to then lodge a complaint with them.

Good luck

Regards

[Sharon.10]

Hi Suzanne100268 I am having a similar problem barclays they wont update my credit file either i have made complaints to them i finished my iva in august 2013 everything dropped off apart from barclays my six years was up a year and nearly 4 months a go after my 6 year iva i am now going in to 7 years and 4 months that i am still on the credit file ombudsman is now investigating it i am waiting to hear i have incorrect dates on my file according to the credit file i wont be coming off until november 2015 i should of come off a year and nearly 4 months a go.

[plasticdaft]

I'm still struggling with getting an old egg loan entry sorted. Wrongly dated default but everyone denying its theirs to sort. Thought I was getting somewhere with canada square operations but everytime I send in what they want they write back a month later wanting more evidence!!

The default drops off next month so not too big a deal,just annoying as other than that my file is clear.

Paul