Has Debt Free Direct closed down?

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marting

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Post by marting » Thu Jul 25, 2013 11:55 pm
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Has Debt Free Direct closed down?
I have had no response from the customer support email address for a month and the customer helpline is never answered (kept on hold for over 30 mins). I am worried as my IVA has finished in March 2013 (i think), but I have had no confirmation or contact from DFD.
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Michael Peoples

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Post by Michael Peoples » Fri Jul 26, 2013 12:22 am
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Contact Judith who is one of the experts here. She has helped lots of DFD clients.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
http://www.mccambridgeduffy.com
If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
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MelanieGiles

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Post by MelanieGiles » Fri Jul 26, 2013 1:09 am
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I am sure they haven't - because for the last three nights I have received unsolicited calls from their sales team, asking me if I would like to write off 70% of my debt! I would love to!
Regards, Melanie Giles, Insolvency Practitioner
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Judith Anderton

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Post by Judith Anderton » Fri Jul 26, 2013 11:41 am
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Dear Marting,
Please contact me via the email address in my profile so I or a member of my team can take a look into your case and address your concerns.
Speak soon.
Thanks,
Judith Anderton
Debt Free Direct
Forum Customer Support
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Tina Shortland

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Post by Tina Shortland » Fri Jul 26, 2013 12:58 pm
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Hi marting, I think it would've widespread news if a company like DFD had closed own over night, even so I know it an feel like that if you continuously get no reply, I've had that elsewhere. Maybe you have old contact details, I'm sure there's a good explanation. Glad to see you post has been responded to directly.
Regards, Tina Shortland, Debt Advisory Manager for Melanie Giles at Debt Advice TV.

If you’re looking for effective debt related information, articles and news, then go now to our on-line advice service at www.debtadvicetv.com

If you’re ready to ask us for specific advice or help, then get in touch at www.call-me.debtadvicetv.com so you can start to free yourself from the stress and anxiety of overwhelming debt.
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