We had historically paid NRAM by Standing Order for our Together Mortgage payments and had learned from others on the forum that the payment often got split using some formula towards the unsecured element.
Because of this and as we only now pay the secured amount, I gave a call in Jan to make sure the payments went to the right place.
I was told on the phone that I could call monthly to make a debit card payment to the right account or send the standing order payment then call every month as an alternative and there was no way around it.
Do all Together customers currently call in on a monthly basis?
Seems very painful making 72 phone calls in any case....
Last edited by Beatbox on Sun Feb 06, 2011 10:00 pm, edited 1 time in total.
"If you know how to spend less than you get, you have the philosopher's stone."
Benjamin Franklin
Seems very odd, hopefully one of the other posters who are with NR can comment.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
beatbox-now your iva is in place you can pay by direct debit or standing order as your unsecured loan will show as a zero balance on your account while your iva is running.
This was the case on our last mortgage statement.
Last edited by andrea1968 on Sun Feb 06, 2011 11:18 pm, edited 1 time in total.
full and final accepted January 2015
iva agreed; August 2010
iva would have completed; August 2017
extra year thank's to NRAM
NRAM are very used to dealing with clients post IVA who need to just continue to pay their mortgages, and I suggest that you set up a standing order for the correct amount which should do the trick. Do send them a letter categorically stating that the monies are to be set against the mortgage account only and not the unsecured loan.
We had a mortgage and unsecured loan with NRAM and when we enetred into our IVA it was all sorted and we just pay by standing order and it only comes off our mortgage.
I'm just paying them by standing order too took them nearly a year before they split off the money correctly (after a few letters/phone calls).
Question - as you're paying by standing order they are adding £25 per year on because we're not paying by direct debt, is there anyway as we're in an IVA we can get them to stop this or credit us back as it's just getting added on.
Its in our contract that they charge the 25 a year for not paying by direct debit-we queried this and they wouldnt remove the charge.
Mind you 22,500 went to the iva on the unsecured so we werent going to push them on the issue !!!
full and final accepted January 2015
iva agreed; August 2010
iva would have completed; August 2017
extra year thank's to NRAM
