Unfortunately the industry still prefers to write things by committee (and badly).
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Anyone still in an iva - don't take anything for granted and know more than the staff you deal with.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by lifenoteasy
And I'm glad I'm out of mine now.
Anyone still in an iva - don't take anything for granted and know more than the staff you deal with.
Likewise !
I think the second paragraph has applied for many a year --- admin staff at many firms (usually the factories) seem ill prepared to answer the telephone.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
I've been out of my IVA since April last year, and all that I've read since seems to highlight one key thing that is consistently missing amongst many firms, and that is customer service.
It's almost as if they just want to get payments up and running, then leave the customers to keep paying and without any communication until they become reactive and issue letters!
The thing I liked about Mels company was the service side- you could call and ask a question, and get a quick answer that was straightforward and then confirmed in a letter. You knew where you stood at any given point.
I think these people need to focus on the fact that they meant to be providing a service to both parties over 5-6 years, and to be honest I do believe some staff training would go a long way to help.
Started IVA 27th Feb 2012 - Due to complete 27th Jan 2018 !!
Full & Final submitted and accepted 30th March 2015, paid 10th April 2015 - 3 yrs 1 month into IVA
Completion Certificate received- 30th April 2015!!