PPI AND F&F DELAY

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garthybarthy

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Post by garthybarthy » Thu Jan 21, 2016 11:23 am
Hi all,

I made a payment to payplan 3rd December it cleared for a full and final. I kept being told a few months for my certificate, I've just got off the phone to payplan and one of them let slip that I have a court case in May for PPI.

They never informed me about it and I just think they're taking the mick a bit. I paid them £4000.00 to close my IVA early and it's going to take 6 months plus to close it now. Is there anything i can do?

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kallis3

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Post by kallis3 » Thu Jan 21, 2016 11:28 am
Hi and welcome,

I think they may be talking about the court case currently going through the appeals court about PPI. It's not just to do with you.

Payplan are being notoriously slow in closing down cases due to this case. I would push them and ask them to put a bit on the completion letter to say that if any PPI comes to light they can claim it and pay it across to your creditors.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

lifenoteasy

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Post by lifenoteasy » Thu Jan 21, 2016 11:32 am
Also state that this was a material fact they should have disclosed when you made your offer as it would have affected any decision you made to go down this route.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

garthybarthy

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Post by garthybarthy » Thu Jan 21, 2016 12:01 pm
I don't think they will give me my completion certificate until they claim PPI as they have to distribute this between all the creditors and then issue it unless I'm wrong?

They mentioned it on the phone before I had my final creditors meeting and said they would send paperwork in the post or something. I never heard anything about it after that so assumed all was ok, I never received any paperwork by the way. Now they've just sprung it on me after my meeting and after I've paid the £4000! Think its a bad way to treat people who have struggled with debt for years.

Probably not a lot I can do I'm guessing.
 
 

lifenoteasy

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Post by lifenoteasy » Thu Jan 21, 2016 12:10 pm
Ask to sign a deed of assignment.

Other people have been in same situation as you and have had to push.
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
 
 

Lisa Thomas

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Post by Lisa Thomas » Thu Jan 21, 2016 12:12 pm
If you have signed an assignment for the PPI they they can issue the CC. Suggest you consider complaining about this.
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
 
 

kallis3

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Post by kallis3 » Thu Jan 21, 2016 12:14 pm
My husband didn't sign a deed of assignment but it was just put on the completion letter that any PPI would be claimed by the IP and his letter came through within a month.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

garthybarthy

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Post by garthybarthy » Thu Jan 21, 2016 12:20 pm
Okay, so the deed of assignment is so the creditors are entitled to claim PPI after the completion certificate has been completed?

Just reading up about them and people seem to be saying they're complicated I.E wording and people not sure whether to sign them or not?
 
 

Michael Peoples

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Post by Michael Peoples » Thu Jan 21, 2016 1:04 pm
The deed of assignment allows the IP to continue on with claims that were previously in the name of the debtor. If you refuse to sign then the IVA cannot be closed as any claims must then be made by the debtor. That is why most people sign as they want their completion statements and no longer any hassle with financial irregularity claims.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
http://www.mccambridgeduffy.com
If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
 
 

garthybarthy

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Post by garthybarthy » Thu Jan 21, 2016 2:47 pm
I've just got off the phone to payplan, they're unwilling to do anything saying it's nothing to do with them (so they say) and the court case has been put back until may from originally January.

They said they could send me confirmation that it's all been agreed and official but that's no use as it's still on my credit file and not going to make the slight bit of difference to clearly my name or removing me from the insolvency register.

I'm really angry now and find it disgusting, these companies act like they care and have your interests at heart but they clearly don't.
 
 

kallis3

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Post by kallis3 » Thu Jan 21, 2016 2:49 pm
If they can send you a letter demonstrating that (as my husband had) then, although it will still be on your credit file for the full six years regardless of the court case. but the Insolvency Register should be clear within three months
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

garthybarthy

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Post by garthybarthy » Thu Jan 21, 2016 2:56 pm
They said they could send a letter but I asked her is this sufficient to send to credit agencies and she said no. So it's not going to be much use or remove me from insolvency register. I said no to the letter then.

They keep asking me why do you need it? Which I find a really insulting question, I've been in debt for years and felt sick at times. I finally get accepted and looking forward to rebuilding my new life debt free. There's no rush but I just want a clean slate.

I want to apply for a vanquis card or something similar to start rebuilding my credit but I can't till I have the completion certificate or I'll be violating the terms of my IVA I'm guessing still by applying for credit.
 
 

Lisa Thomas

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Post by Lisa Thomas » Thu Jan 21, 2016 3:10 pm
You are entitled to have your IVA closed once all issues have been dealt with. In order for this to ha[p[en they can deal with the PPI by either inserting a clause into your CC or asking you to sign an assignment document.

I would take this further personally.
I'm a licensed IP with 16+ yrs at Neville & Co covering the South West area. I have a YouTube channel with advisory videos on here: https://www.youtube.com/channel/UCMPTTu ... Z5k9ZcC2MA http://www.nevilleco.co.uk 01752 786800 Lisa@nevilleco.co.uk
 
 

garthybarthy

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Post by garthybarthy » Thu Jan 21, 2016 3:32 pm
Should I put a formal complaint to the IP or is it too early to do this? Can't see me getting anywhere mind on the phone to Payplan so could be my only option.
 
 

Michael Peoples

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Post by Michael Peoples » Thu Jan 21, 2016 3:48 pm
You can make an official complaint to Payplan and then follow on through to the regulators if you do not get any satisfaction.
Michael Peoples | McCambridge Duffy Insolvency Practitioners
http://www.mccambridgeduffy.com
If you would like to talk to me about proposing an IVA or have any questions at all please visit www.mccambridgeduffy.com
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