Original agrament states the term of the agreement is not to exceed 72 months I am now in the 96 month had letter saying they want copy of last 12 months pay slips and p60 and annual income are expenditure account copies if they don't get them wit in 14 day they will send out a notice of breach
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
Haven't gave no reason rang them up and was told I have to get a valuation of house and release any funds into Iva as it says I should do this in the forth year I said I had done this in the forth year and could not remortgage they said as it was so long ago I was expected to do this agiain then did not here from them for six months and just received letter asking for pay slips but nothing about having house valued again every time I ring up you get some one different that says different things I had one person say my I a should be over and he would lo ok Ito it that was 12 months ago
IVA started March 2011, Completed March 2016 and certificate issued 11 days after final payment. It was not always easy but then some of the best decisions aren't.
I would write asking for a full explanation of the circumstances, pointing out that equity was dealt with as per the agreed terms -- they cannot ask for it to be done again. If that doesn't produce results make a formal complaint and then complain to their regulatory body if still no joy.
You should get a full explanation -- no excuses.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
We were in a similar situation ourselves.
We were transferred to GT from RSM Tenon after originally starting our IVA with Unity back in 2006.
We forwarded a copy of our documentation to GT stating that we could not remortgage (why they had not received this information with the rest of of file during transfer is beyond me).
Our original contract stated that the arrangement should not exceed 72 months, we were in month 76 when GT finally got round to sorting things out and at that stage put forward a full and final.
Because of the numerous transfers and lack of communication our IVA completion was delayed through no fault of our own and we finally received our certificate September 2013.
If you have not had any variation agreed to your original contract to account for the time delay you could argue that they themselves are in breach and not you (as it was with ourselves).
If you have the letter stating that you cannot remortgage, forward it and put in a complaint at the same time...this is totally unacceptable!
