Get expert opinion. This is the place for new questions to be posted.
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sprowstonboy
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I've not received anything about new T&C's, in fact other than the introductory letter I've had nothing from CF. I assume that I'm heading for a 12 month extension in lieu of equity but they haven't confirmed that. I emailed them on the 11 Dec regarding an uplift. I've not had any sort of substantial response.
If I do get a revised set of T&C's from them I'm tempted to make them a counter proposal!!!
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hubert
- Posts: 532
- Joined: Tue Jul 02, 2013 9:53 pm
- Location: United Kingdom
Oh!!
So tempting... What would you change?
They are so swamped I'd be surprised if they noticed!
One pay-cheque away from oblivion!
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sprowstonboy
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For starters I would have some sort of time limit for substantial responses to our queries. I still have not had a response to my query of 11 Dec and it was only to confirm my uplift calc. It would also include a penalty clause that would reduce their fees. I would also make this so called creditor gateway accessible to us so we can see how our arrangements are progressing.
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doritos
- Posts: 302
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Do they send you the full T&C's for review, or do they say we are changing x for y and all that
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hubert
- Posts: 532
- Joined: Tue Jul 02, 2013 9:53 pm
- Location: United Kingdom
They send you a letter summarising a small number of changes.
Snuggled right in the middle is a whopping hike in their fees to 23%.
Last edited by
hubert on Wed Dec 24, 2014 8:25 am, edited 1 time in total.
One pay-cheque away from oblivion!
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hubert
- Posts: 532
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- Location: United Kingdom
Maybe we should leave some reviews on here?
http://www.ivacomparison.com/insolvency ... sworth.asp
Just thinking that CF don't respond to what's posted here, maybe they will for that site?
She has no reviews currently.
One pay-cheque away from oblivion!
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thisusernameistaken
- Posts: 265
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font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by hubert
They send you a letter summarising a small number of changes.
Snuggled right in the middle is a whopping hike in their fees to 23%.
The issue I have is that creditors do not have to agree all aspects of a variation so you could end up with all the bad bits and none of the perceived good bits. Creditors aren't there to do us favours, why would they suddenly agree to give away 50% of a PPI claim when currently they would most likely get all of it for example?
I appreciate CF are 'in transition' but it's been happening for a couple of months now. How much longer does this level of service get tolerated? Surely a phased approach might have been better, taking tranches of clients over time rather than all at once?
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sprowstonboy
- Posts: 209
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Finally got a response to my query of 11 dec, after 27 days they confirmed that my calculation was correct! Still no sign of revised t&c's though.
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PaulyB
- Posts: 70
- Joined: Tue Feb 12, 2008 7:44 pm
- Location: United Kingdom
Got mine as well. But as I should only have 2 payments left to make. It's not being agreed to by me.
