I am in an IVA with GT. I paid my final payment last October. I email but get no response.

[Blithespirit]

I am in an IVA which I paid my final payment last October after 5 years, this is with Grant Thornton, they are still going through the final assessments but I am not sure how long this will take, I email but get no responses and am worried they will start to ask for more of my money. I paid all my payments and fulfilled every requirement they asked for. Recently they asked for a valuation of my house, I sent it in at £129k from a web service, they obtained one from another web service at £152k and used that, I then obtained an estate agent valuation at £134k and sent that in but that was three weeks ago with no response. sorry to go on a bit.
How long should it take to close my IVA and get my certificate of completion.am I right to start looking for reason why they are taking so long?

Thanks for your help

[Foggy]

Hi -- have they mentioned or started PPI investigations yet ? That will be the next brick wall you might run into. Some GT clients have been waiting over 2 years for their completion certificates. GT is also one of the few firms which will still go after windfalls whilst waiting!

[Blithespirit]

They have already applied for that but I had none. I want to look at selling my house but I cannot while this is going on, I spilt up from my wife and she gets the house in the settlement, they can just say no until this is finished I take it. can they just ask for anything until I get a completion certificate. is this right or is there something I can do to make them move along with it.

[Foggy]

Well -- it is "correct" but not "right". There is little you can do apart from make noise. There is an internal complaints procedure ( which can take over three months to work through, then you can complain to the regulators (IPA). If you do a search for Jo Swinson, you will find a couple of threads where she indicates an interest from the Government.