GT arghhhhhh!!!

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Helping Hand

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Post by Helping Hand » Fri May 24, 2013 7:15 pm
So annoyed. My mass variation meeting was yesterday, and when I called today they said that the variation had been accepted. However, when I asked them what that meant in terms of my completion certificate they said it would still take 8 weeks as they were going to wait until all the variation meetings had gone through and then start issuing certificates!!!

It's so frustrating, each person I speak to tells me a different story. I don't understand why it takes 8 weeks to get a completion certificate.

I have emailed Karol Wilson directly, but I'm so annoyed with this.

Any advice from GTers who have had their MVM and now have their completion certificates would be much appreciated.

Thanks

Nahdia
 
 

Shining

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Post by Shining » Fri May 24, 2013 7:45 pm
At least you know it's on its way but not when it will arrive. Hopefully someone can help, they have a lot of frustrated customers of late I must admit.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
 
 

Susan.60

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Post by Susan.60 » Fri May 24, 2013 9:29 pm
I have been told exactly the same as you
 
 

skint til payday

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Post by skint til payday » Fri May 24, 2013 11:06 pm
Apparently, my meeting was yesterday also and I was avised to allow three weeks for the creditors to agree (to what I dont know!) and then.. if all is ok with this then GT would take 6-8 weeks to finalise all the relevant paperwork and then issue my certificate.
 
 

4kidsnocash

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Post by 4kidsnocash » Fri May 24, 2013 11:35 pm
we havent even had the spotty letter yet
Alas, I am dying beyond my means.
Oscar Wilde
 
 

plasticdaft

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Post by plasticdaft » Sat May 25, 2013 12:10 am
At least your are doing those looking in a favour by warning them away from GT. Their customer service is at an all time low and the attitude shown towards customers will leave a bitter taste for many a year.

Paul
Discharged today the 8th feb 2012. View is much brighter now.
Continuing to rebuild our credit worthiness.
 
 

MelanieGiles

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Post by MelanieGiles » Sat May 25, 2013 12:18 am
So long as the eight week period is adhered to, I think this is the best you can hope for nahdia - at least the end is in sight now for you.
Regards, Melanie Giles, Insolvency Practitioner
 
 

kst101

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Post by kst101 » Sat May 25, 2013 12:21 am
I think I'd feel a bit happy if I had had the MVM. Got spotty letter in February and sent it back but found out in April they hadn't had it. Emailed it to them (luckily did take copies) but no idea when if ever we'll get a MVM. No reply to email sent over a month ago and have been very busy during office hours so haven't been able to call them. Must call next week and see if there is any chance of ever finishing this thing. Will definitely be over a year since the final payment by the time it ever does.
Paid F&F in July 2012 and received CC in July 2013 :-)
 
 

MelanieGiles

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Post by MelanieGiles » Sat May 25, 2013 12:26 am
Why not try to see if Karol can intervene for you and speed the process up.
Regards, Melanie Giles, Insolvency Practitioner
 
 

ljg

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Post by ljg » Sat May 25, 2013 11:32 am
Mel,perhaps you could explain why Nahdia would have to wait 8 weeks for her Cert,what do GT have to do to justify a 8 week timeframe?
 
 

kst101

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Post by kst101 » Sat May 25, 2013 2:47 pm
I might try contacting Karol again - I did a few months ago and got a reply but nothing actually happened as a result of that, if that makes sense.

Ljg given that it has taken GT over a month to not reply to an email it somehow doesn't surprise me that 8 weeks is their estimated time for a completion certificate after a MVM.
Paid F&F in July 2012 and received CC in July 2013 :-)
 
 

ljg

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Post by ljg » Sat May 25, 2013 5:30 pm
If the MVM were being held so GT could confirm with creditors that it was ok to issue Comp Cert prior to PPI claims being settled why would it take a further 8 wks before the Cert was issued,once the MVM had been held surely GT have thier answer.
 
 

MelanieGiles

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Post by MelanieGiles » Sun May 26, 2013 12:09 am
I cannot speak for the internal GT process ljg.
Regards, Melanie Giles, Insolvency Practitioner
 
 

orchid5

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Post by orchid5 » Sun May 26, 2013 9:15 am
Could it possibly be due to the amount of work that this is going to generate as the wording of a 'mass variation' could relate to hundreds of cases being closed, just a thought.
Om shanti, namesté, good luck to all who are embarking on the IVA journey, it isn't always an easy one but the outcome is the best.

IVA COMPLETED August 2012, received Completion certificate 18.4.13.
 
 

MelanieGiles

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Post by MelanieGiles » Sun May 26, 2013 11:10 am
I am sure that this is absorbing a lot of human resource at the moment, but if you take the work on you have to be able to do the job.
Regards, Melanie Giles, Insolvency Practitioner
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