completion certificates

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julie68

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Post by julie68 » Sat Apr 28, 2012 1:19 pm
Hi,
I have noticed that GT are currently taking about 6 months from final payment to issue completion certificates and people are having to have a final income and expenditure review. I have been told that because of the variation meeting for a F&F I will not need to have a final income and expenditure review. Does anyone know if this means I am likley to receive my certificate earlier than 6 months after final payment?
Full and final accepted 7th February 2012. Final payment made 4th April 2012 hip hip horray !!!
Certificate of completion received 7th September 2012
 
 

kallis3

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Post by kallis3 » Sat Apr 28, 2012 1:24 pm
Hi Julie,

I've no idea on this - email Karol and she should hopefully be able to help you.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley.
http://kallis3.blogs.iva.co.uk
 
 

Shining

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Post by Shining » Sat Apr 28, 2012 1:25 pm
Good point but not sure to be honest. Hopefully so though. Maybe one of GT clients will be able to advise.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
 
 

julie68

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Post by julie68 » Sat Apr 28, 2012 1:29 pm
I have emailed GT who have said it will take up to 6 months thought it might be a standard reply that they send and was just hoping it would be alot sooner wondered if anybody had experiance of receiving their cert before the 6 months is up.
Full and final accepted 7th February 2012. Final payment made 4th April 2012 hip hip horray !!!
Certificate of completion received 7th September 2012
 
 

ladybird321

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Post by ladybird321 » Sat Apr 28, 2012 1:51 pm
Hi Julie,

My last direct debit was end Oct and if I rememeber correctly they called for my I&E review docs in September. I have dug out a letter from them in early Nov saying no further funds required as part of my final review so I had confirmation that they had done my review just over a week after my last payment and it still took them 6 months to formally close my case. If I had to guess I would say that you are still going to be waiting up to the 6 months, but who knows. Yes check with Karol.
IVA finished Oct 2011, CC received 27 April 2012, No longer on Insolvency Register 01 May 2012. Jan 2013 - all Credit Files squeaky clean :)
 
 

Grant Thornton

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Post by Grant Thornton » Mon Apr 30, 2012 5:13 pm
julie.68
As you have just had a F&F offer accepted there is no requirement for you to have a final I&E review conducted as this will have been addressed as part of the variation.
Our closure process can take up to 6 months, I hope this clarifies.

Kind Regards
Karol
 
 

vince666

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Post by vince666 » Mon Apr 30, 2012 5:50 pm
font size="1" face="Verdana, Arial, Helvetica">quote:<hr height="1" noshade>Originally posted by Grant Thornton

julie.68
As you have just had a F&F offer accepted there is no requirement for you to have a final I&E review conducted as this will have been addressed as part of the variation.
Our closure process can take up to 6 months , I hope this clarifies.

Kind Regards
Karol
Has it ever taken less than 6 months?
Completion certificate received 31 March 2012.
 
 

chelka

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Post by chelka » Mon Apr 30, 2012 5:54 pm
I made f & f payment at the beginning of October and apparently no where near them issuing the certificate! Every time i phone Grant Thornton they have no reason for the delay and just keep telling me i should have had it by now and they will get someone from the team to phone, still waiting for the call 2 weeks on!
 
 

vince666

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Post by vince666 » Mon Apr 30, 2012 7:26 pm
Demand a full and transparent explanation as to the reason why they have failed to close your case nearly 7 months after your F&F payment and remind them of paragraph 36 of the IPA Ethics Code for Members. Some of the larger firms seem to have terrible difficulty in remembering what this says.
Completion certificate received 31 March 2012.
 
 

matty182

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Post by matty182 » Mon Apr 30, 2012 8:08 pm
vince666 i think you are on the ball and i have emailed the insolvency service my self and have now all the information to hand to throw at them if it becomes longer than it should be. i have read so many problems on here with firms and IPs saying its going to take six months but they is now no reason why cases are being left open for so long! vince666 who was you with?

matt
matt
 
 

vince666

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Post by vince666 » Mon Apr 30, 2012 8:50 pm
I was with Grant Thornton - got my certificate exactly 6 months after my last payment.
Completion certificate received 31 March 2012.
 
 

matty182

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Post by matty182 » Mon Apr 30, 2012 9:31 pm
so vince666 you had to wait the dreaded six months as well... did you have any other issues with GT apart from waiting this silly length of time.
matt
 
 

vince666

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Post by vince666 » Mon Apr 30, 2012 10:01 pm
GT only dealt with the last few months of my IVA after they acquired the business of Blair Endersby. Therefore my experience of GT is restricted to the closure process. I've read plenty of posts from people who praise them for their work during the IVA term, but I would describe the way they handled my closure as an absolute disgrace. Not just because of the time they took but the appalling communication from them, some of which I believe was pushing the definition of truth to the limit.
Completion certificate received 31 March 2012.
 
 

MelanieGiles

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Post by MelanieGiles » Mon Apr 30, 2012 10:11 pm
The closure of an IVA is perhaps the most important process for a client - they have lived through difficult times in the five or six years of repayments, and when the light appears at the end of the tunnel you simply just want to get out of it and experience the fresh air again.

I cannot say why other firms are taking so long to close their cases - clearly the Paymex VAT issue and the PPI issues are not helping. I have one or two cases in my portfolio which cannot be closed for real reasons, and I do understand the frustration of my clients, but I do keep them well informed and I think this is perhaps the most important point. Frustrated or not, it is essential that you are informed about and do understand the actual reasons which prevent closure. I don't think that any IPs in practice actually want cases staying open for any longer than is necessary, but good lines of communication are key to a happy working relationship.
Regards, Melanie Giles, Insolvency Practitioner
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