San - that's not good hun. No-one should have to work 7 days per week. Are you struggling with the payments as if so you should ask for a reivew. Your IP may have the power to reduce payments by up to 15% without the need to go back to the creditors.
Hi, I am new to this forum so not sure if I should put this as a new topic.
Regarding getting up to date debt statements - I had this problem with Debtmatters - I gave them all the current statements, details etc in person during the IVA application - they said it was going to be about a month in processing all the details, and balances would be slightly more - they were slightly more but not greatly.
When my IVA was passed on to the new IP - and my annual statement arrived my debts had been increased by over 50k !
Their reply was that some creditors take a long time to respond up to 2yrs!
After two years of assuring me the numbers were correct they finaly said an 'accounting' error meant some debts had been duplicated!
I still have about a 10k increase though - and no documents to substantiate the claims as i gave all the originals to DM in person as was not at that moment in a position to copy them (and also trusted them).
Guess what - some files went missing in the transfer to the new IP!
My advice would be copy everything before handing over - (even if it means a slight delay).
I have also found with the new IP they prefer to do everything by phone! ... I wonder why?
I now only send emails or recorded letters, although they have even denied receiving them- in some cases after giving me a reply!
Good luck!
