In regards to your post above, we have tried to contact your partner on two occasions to discuss the matter, however, we have been unsuccessful. Unfortunately, we are unable to discuss the matter with you, as we have not received signed authority to do so.
We should be grateful if you would ask him to contact us on 0844 826 5055, in order to speak to one of our senior colleagues, regarding this matter.
You tried ringing my husband twice yesterday while he was in court, he then tried ringing you back 2 or 3 times and kept being told you were away from your desk. You have not tried calling him at all today and i got him to call you when he got in and surprise surprise you weren't at your desk and was going to call back.....no call yet
I'd love to help you Victoria, but it would be unfair for me to comment on another firm's policy without knowing the full facts of your case.
If you can send me the name of your partner's IP I will be happy to try and have a chat with them on your behalf, but as I would not appreciate another IP getting involved and advising one of my clients, we must all respect that you have a highly qualified indivdual dealing with your partner's case and they need to have the chance to deal with this matter directly.
I now strongly recommend that the issues which have been discussed in the this thread are taken on-line directly with your IP. They are personal to the two of you, and are important, but I feel that they are now best discussed privately in order that you can receive the expolanatin you need about the strategy which is being adopted by your IP. If you then do not agree with that, you have rights of recourse to the Court for them to give directions.
I think the main problem here is the availability of the actual IP's. Are they really away from the desk or not?
In the 1st few months when setting up my IVA, I could never get in touch with the IP no matter how much I tried and I always got the the same message "I'm sorry, he is away from the office at the moment". The advisor's I spoke to I found helpful and they did what they could. As soon as the IVA was sorted every time I've asked to speak to my IP I got through without a problem! And found them very helpful especially when I was under the threat of redundancy.
I hope everything works out for your husband.
If Football was meant to have been played in the air then God would have put Grass in the Sky
I know it's ridiculous, i do understand that they must be very busy as they have more than just my husband as a client but solicitors seem to manage ok with having lots of clients and always talking direct to them. I dont see that it right for someone to be deciding your fate without ever having had a conversation with you, maybe the IP would agree with everyone on here with regards to the £7000 and others are just trying to cover their original mistake.
When we first started the process it was Baines & Ernst my husband spoke with and they said the £7000 was going to be included (with no special privileges)and then it all got passed to BE and thats where it all went wrong. They then said it couldn't be, point blank.
Now all this, it can but it will outlive the IVA as the full amount is payable and even though our payments may go up the other creditors may say that non of the money is to go to the ex, so at the end non of it will have been paid. Therefore my husband will still owe the £7000.
I dont see how we move forward from this, i have had advice from my solicitor and IP's on here who all say the same,that the money should be included and not treated differently, i am now about to speak to another IP to get his advice. But it doesn't seem to matter what everyone else thinks.
With 8% interest we will be paying it forever, also she will not leave us alone about it like she would have to if it was in the IVA.
The point here is BE have admitted to making a mistake in the first place of telling us it cant be included, but are now making excuses (in my opinion) as to why there's no point in doing it.
Victoria - IPs who don't have knowledge of your case can only advice you very loosely and it would be wrong to rely on that advice. Please insist that he speaks to his own IP as a matter of urgency.
It's not just your advice that we are going by it is also my solicitor that said the same.
Also there is not much else to say about our case, my husbands debts are credit cards and a loan and solicitors bills from the divorce, and lets not forget the lump sum. There's nothing else to say really, he works full time, nothing special about our circumstances
Also i dont see how that makes any difference as it is the type of debt that is the issue, BE say that debt cant be included, others say it can so then they backtrack and say they got it wrong and it can be but then give loads of excuses as to why there is no point adding it.
