we gave Synergi the benefit of the doubt

[scaredkez]

debbie i am so sorry to read your posts as i too had a terrible time with synergi, i did complain to the regulatory body but they found in their favour, i really do think you should complain about the way they have treated you, regarding your household expenditure to be rearranged to suit creditors seems to be the norm with synergi as they too did this with me, and there was no possible way an iva would have worked for me as it was so unrealistic, i hope you can get some sort of happy ending in all of this, i really do feel for you and think synergi should be brought to book for their behaviour.
regards kerri

[deborah.s]

debbie i am so sorry to read your posts as i too had a terrible time with synergi, i did complain to the regulatory body but they found in their favour, i really do think you should complain about the way they have treated you, regarding your household expenditure to be rearranged to suit creditors seems to be the norm with synergi as they too did this with me, and there was no possible way an iva would have worked for me as it was so unrealistic, i hope you can get some sort of happy ending in all of this, i really do feel for you and think synergi should be brought to book for their behaviour.
regards kerri

Hi Kerri

Thank you for that.....This forum is brilliant...We would not be able to cope other wise!!

Debbie
x

[ianmillington]

Just noticed your reply Debbie. I can't really apply my mind to it until Monday but I'm intrigued by Evershed's response.

That OK?

Ian

[MelanieGiles]

Debbie

Have you considered whether you would be better off getting rid of this IVA (and the firm who have represented you) and starting again. Please remind me how much you were paying each month to the IVA and what level of debt you are carrying.

[deborah.s]

Just noticed your reply Debbie. I can't really apply my mind to it until Monday but I'm intrigued by Evershed's response.

That OK?

Ian

Hi Ian
Thats perfectly fine Ian....Thank you so much again

Debbie

[deborah.s]

Debbie

Have you considered whether you would be better off getting rid of this IVA (and the firm who have represented you) and starting again. Please remind me how much you were paying each month to the IVA and what level of debt you are carrying.

Hi Melanie

£490 per month...level of debt is £85,000

Debbie

[MelanieGiles]

If you feel that there is no way forward with Synergi, and the IVA is bound to fail, coupled with the fact that you really want to try an IVA over bankruptcy proceedings, I would personally represent with an IP who is going to look after both yours and the creditors interests in a better manner. From the figures you quote, an IVA is definately possible but will of course require the support of creditors once again.

[Soulgrowth]

When my IVA looked to be failing last year (which indeed it technically did ... but a planned fail) ... I wont bore you with the details but 'our' plan of action (which was akin to Reviva's advice of "putting ones duck in a row") was to set up a new IP (which I did) to actively miss my IVA payments (which I did) wait for my IP to officially notify me (and my creditors) that my IVA had failed and then for the new IP to immediately step in ... An IP is, after all, just another kind of professional that you instruct to work on your behalf, just like a solicitor. If you felt that your solicitor wasn't representing you in the way they should, you would change solicitor.

Thankfully this didn't eventually need to occur, but the system was all in place and the "ducks were all in a row" for it to happen if necessary.

I am not sure what creditors views would be on this but one of my "ducks' was an already composed letter to my creditors to inform them that I had actively taken this action, and appointed a new IP, because I belived that the original IP was not working with the best interests of either myself or my creditors at the forefront.

Thus ... you may not be able to change IPs very easily in an IVA ... but it might just be possible to change IVAs?

Debbie

[deborah.s]

When my IVA looked to be failing last year (which indeed it technically did ... but a planned fail) ... I wont bore you with the details but 'our' plan of action (which was akin to Reviva's advice of "putting ones duck in a row") was to set up a new IP (which I did) to actively miss my IVA payments (which I did) wait for my IP to officially notify me (and my creditors) that my IVA had failed and then for the new IP to immediately step in ... An IP is, after all, just another kind of professional that you instruct to work on your behalf, just like a solicitor. If you felt that your solicitor wasn't representing you in the way they should, you would change solicitor.

Thankfully this didn't eventually need to occur, but the system was all in place and the "ducks were all in a row" for it to happen if necessary.

I am not sure what creditors views would be on this but one of my "ducks' was an already composed letter to my creditors to inform them that I had actively taken this action, and appointed a new IP, because I belived that the original IP was not working with the best interests of either myself or my creditors at the forefront.

Thus ... you may not be able to change IPs very easily in an IVA ... but it might just be possible to change IVAs?

Debbie

Hi

Thank you for taking the time to write, we really do appreciate all the advice we are being given.

Debbie

[deborah.s]

If you feel that there is no way forward with Synergi, and the IVA is bound to fail, coupled with the fact that you really want to try an IVA over bankruptcy proceedings, I would personally represent with an IP who is going to look after both yours and the creditors interests in a better manner. From the figures you quote, an IVA is definately possible but will of course require the support of creditors once again.

Hi Melanie

Thank you again. We emailed Synergi today and told them that we have dispensed with their services and asked for all files and documentation that was relevant to our IVA, be returned via Special Delivery ASAP.

We are now looking to get a new IVA proposed.

Can you represent us or recommend a suitable IP.

We have made contact with Varden Nuttall who seem enthusiastic but we obviously are very nervous and want to get it right. We have been asked for money upfront, which would be the first payment into an IVA, which they estimate will take a month to set up.

From speaking to this company it appears that our IVA with Synergi would never be excepted under the terms of the new variation. Synergi had proposed 19p in the pound and Varden Nuttall suggested that the minimum for any IVA would be 25p in the pound and therefore Synergi have wasted the last 6 months as they must have known it would never have been excepted. This was never explained, but we think it makes things clearer because Ian was puzzled as to Eversheds response.

Debbie

[Reviva UK]

Hi Debbie

.... you absolutely have to get the right relationship.

There are 2 IP's that post on the forum that have - by all accounts - extremely good reputations ( Melanie & Ian) . Just check out their recommendations from fellow iva.co.uk posters.

Strongly suggest you have a telephone conversation with them on Monday 1st thing.

enjoy the rest of the weekend knowing that in Monday your real Debt Free plan starts with a phone call.

take care

[MelanieGiles]

I do not agree that you have to offer 25p in the £ to make an IVA viable - how can you offer 25p when your own figures only show that you can afford to offer 19p? It will not be easy putting forward a second IVA, but that does not mean that you should enter into something again which is clearly unaffordable.

[jpj]

Hi Debbie.sl

Im sorry to hear you have had such an awful nightmare with your IVA!

I would seriously recommend you look at using Ian or Melanie to try and sort out your IVA problem! Using an unknown firm you could be looking at "jumping out the frying pan into the fire"
As Melanie says,its not impossible to do another IVA but it needs handling carefully,and you need an IP that can do that.
Melanie is very knowledgeable,as you can see from her 11,000 odd posts,and you could do a lot worse!

My IVA went through at 18p in the £ with debts of £120k,so I agree the 25p in the £ info you got was not strictly true!

Hand on in there and rectify your situation!

Good luck JPJ

[deborah.s]

Hi Debbie

just a quick question.

Why are you spending time with an unknown quantity like Varden Nuttall. I am sure they do a great job but you absolutely have to get the right relationship.

There are 2 IP's that post on the forum that have - by all accounts - extremely good reputations ( Melanie & Ian) . Just check out their recommendations from fellow iva.co.uk posters.

Strongly suggest you have a telephone conversation with them on Monday 1st thing.

enjoy the rest of the weekend knowing that in Monday your real Debt Free plan starts with a phone call.

take care

Hi Paul

Thank you for your advice. My Husband was looking at the various options around, which to be honest he did with Synergi. Because I have been using this forum and feel confident in the knowledge that Melanie or Ian can help, I will be contacting them. We really want to get it right this time and are obviously nervous about the whole situation.

Thank you again

Debbie

[Reviva UK]

Well done.

I haven't met Ian yet but have heard good things. I have met Melanie and she is quietly becomming a forum legend.

Good luck