How can I make outstanding balance zero ?

[simon.rn]

IVA Completed: after a few difficult years in debt, a couple of interesting years in debt management (with payplan, who were pretty good) the inevitable happened an I ended up with an IVA. I completed this by means of a remortgage. Now, 5 years leter I am still trying to get one company to update the credit rating records, they will not even reply! How can I make them set the outstanding balance to zero? (also I totally agree with all the threads which refer to MBNA, not the most understanding of companies)

[s.b.w]

I'm just coming up tot he end of my IVA Simon and am worried abotut he same.

I've been advised that I can contatc the credit reference agencies directly and ask my IP to contatc the firm directly as well.

Not very confident about this though.

I'm wondering if this is a new tactic by credit companies to get more money out of you!

Good luck!

[gonesailing]

I have tried both, the credit agencies stated "we are only posting what the banks tell us to post" the credit card company said nowt. My IP gave me a set of template letters, which I used, worked on one creditor but not another. I wrote (via their web page) to the Information commissioners office, they suggested writing to the creditor - again.

Just done that, with copies of the IVA creditors so that they can see that they were part of the IVA. - will let you know what happens.

Simon

[carlmcmullen]

Hi,

I am fairly sure that once they recive a certificate of completion/compliance which your IP has a duty to notify them that you have fullfilled your obligations, they should then clear the balance on your credit file.

If this is not done, i would suggest that you simply write to the creditor with a copy of your certificate and request the balance is removed and the default is changed to satisfied.

[kandh]

This has recently happened to my husband with Barclaycard who have been reporting despite the debt being sold on and the fact that the IVA was concluded via a F&F in September 07. The default was registered March 08!. We were told that the CRA's go by what the creditors report to them so we have to go straight to Barclaycard and request them to amend their entry. Still waiting for a reply.

[carlmcmullen]

Probably best when writing to creditors about these types of matters you send all correspondence recorded.

Then they cant argue not receiving the letter.

[Rachael24]

Agreed Carl...Make sure you send all that is recorded. To be safe!