TOTALLY CONFUSED

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LEW

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Post by LEW » Wed Jun 06, 2007 10:33 pm
JUST LIKE TO SAY THANKS TO ALL WHO REPLIED IT IS MUCH APPRECIATED. STILL LEARNING HOW TO USE THIS SITE.

TO CONTINUE ON FROM MY LAST QUESTION, DONT MIND ME IF IM A BIT DIM. [:I] WHEN I WENT TO IP FOR ADVICE ABOUT MY DEBT I WASNT SURE WHETHER TO FILE FOR BANKRUPTCY OR AN IVA. MY IP ADVISED ME TO GO FOR AN IVA, WHICH AT THE BEGINNING I THOUGHT IT WAS A LIFE SAVER, BUT NOW HAVE TOTAL REGRETS. I ASKED AT THE BEGINING THAT IF MY EARNINGS INCREASED WOULD I HAVE TO INCREASE MY ARRANGEMENT. MY IP TOLD ME THAT IT WOULDNT BE NORMAL FOR THEM TO ASK FOR MORE MONEY. AS LONG AS I MADE MY AGREED PAYMENTS. WHEN THE CHANCE OF A FANTASIC NEW JOB CAME UP I ASKED COULD I REDUCE MY PAYMENTS TO HALF FOR 6 MONTHS DUE TO TRAINING I WOULD HAVE TO COMPLETE AND WOULDNT EARN MY FULL PAY UNTIL TRAINING HAD COMPLETED. MY IP AGREED WITH THIS BUT INFORMED ME THAT MY PAYMENTS WOULD HAVE TO INCREASE PAYMENTS ONCE I RECEIVED MY FULL TO COVER THE ARREARS THAT MY ARRANGEMENTS WOULD BE IN, WHICH WAS TOTALLY UNDERSTANDABLE, AND I WAS VERY GRATEFUL FOR THIS OPPORTUNITY. I ALSO ASKED COULD I TAKE OUT A LOAN FOR A CAR AS IT WOULD BE NEEDED FOR MY NEW JOB. WHICH WAS ALSO AGREED. SO MY PAYMENTS INCREASED TO COVER THE ARREARS AND THINGS WERE GREAT. THEN AT MY ANNUAL REVIEW MY IP TOLD MY CREDITORS THAT I HADNT KEPT UP WITH MY ARRANGEMENT, AND THAT OVER THE YEAR I WAS IN ARREARS. I WAS TOTALY SHOCKED BY THIS. WHEN I QUESTIONED MY IP THEY JUST TOLD ME IT WAS NORMAL PROCEDURE AND NOT TO WORRY[?]BUT I STILL WASNT HAPPY AND ME AND MY BIG MOUTH COULDNT LET THINGS REST SO I ENQUIRED AGAIN ABOUT MY REVIEW LETTER AND TOLD THEM AGAIN I WASNT HAPPY AS MY CREDITORS WERE PAINTED A PICTURE THAT WASNT TRUE AND ANYTHING THAT I HAD DONE WAS WITH THE APPROVAL OF THEM. THATS WHEN THINGS WENT PEAR SHAPED. I WAS THEN ASKED TO SEND IN ANOTHER INCOME AND EXPENDITURE REPORT. I THEN RECEIVIED A LETTER TO SAY THAT MY EARNINGS HAD INCREASED AND THAT I HAD TO PAY AND EXTRA 300 PER MONTH. AGAIN MY BIG MOUTH, WENT OVER THE ARRANGEMENT WITH MY IP WHO JUST INFORMED ME THAT THIS WAS BASICALLY THE WAY IT WAS, AND IF I DIDNT INCREASE MY PAYMENTS THEN I WOULD BE ISSUED WITH NON COMPLIANCE. I WAS TOTALLY SHOCKED AND CONFUSED. I AGAIN RAISED MY CONCERNS AND ASKED MY IP HOW THEY COULD CHANGE MY PAYMENTS WHEN I WAS TOLD IN THE BEGINNING I WOULDNT HAVE TO PAY ANY MORE THAN WHAT WAS AGREED, UNLESS I RECEIVED A WINDFALL. MY IP THEN TOLD ME TO SETTLE EARLY IF I WAS UNHAPPY IN THE ARRANGEMENT. THEY THEN GAVE ME A SETTLEMENT FIGURE OF WHICH I QUEIRED AS IT WAS A LOT HIGHER THAN WHAT I WOULD PAY OVER THE ARRANGEMENT PERIOD. BUT THEY WOULD NEVER CONFIRM THE INCREASE. THEY THEN STOPPED RESPONDING TO ANY F MY PHONE CALLS OR LETTERS. UNTIL 2 MONTHS AGO AND NOW THEY HAVE GIVEN ME A DIFFERENT FIGURE WHICH WORKS OUT AN EXTRA 25,000 MORE THAN THE ORIGINAL FIGURE. ALL THEIR EXPLANATION FOR THIS IS THAT MY INCOME HAS INCREASED. IT IS CAUSING ME SO MUCH STRESS IM SO CONFUSED BY THE WHOLE PROCESS I WASNT AWARE THAT MY IP CAN CONSTANTLY KEEP CHANGING MY IVA FIGURES. DONT GET ME WRONG I KNOW I WAS THE ONE WHO GOT INTO THIS MESS BUT I WOULD HAVE BEEN BETTER GOING BANKRUPT AT LEAST THEN IT WOULD BE OVER ME. AND I WOULDNT HAVE TO SLOG MY GUTS OUT WORKING NEARLY 18 HOURS A DAY 6 DAYS A WEEK TO NOW KEEP UP WITH THE PAYMENTS. AM I TOTALLY SELFISH OR JUST TOTALLY MISSING SOMETHING. PLEASE PLEASE HELP[:(][:(][:(]

SORRY FOR THE NOVEL X
 
 

MelanieGiles

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Post by MelanieGiles » Wed Jun 06, 2007 10:39 pm
Hi Lew

Why not arrange to meet with your IP on a face to face basis to see whether you can come to some compromise about the way forward. This will probably involve a day off work, but I know from my own experience that most misunderstandings can be ironed out across a board room table and you can hopefully reach an agreement on the day.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

For further details contact me at http://www.melaniegiles.com and view my IVA blog at: http://melaniegiles.blogs.iva.co.uk
Regards, Melanie Giles, Insolvency Practitioner
 
 

LEW

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Post by LEW » Wed Jun 06, 2007 11:06 pm
THANKS MELANIE FOR GETTING BACK TO ME SO QUICK.

GOD THIS SITE IS BRILLIANT I WISH I HAD OF FOUND IT YEARS AGO. MY IP WONT TAKE ANY OF MY CALLS OR MY LETTERS. IS THIS NORMAL ITS BEEN NEARLY 7 MONTHS AND STILL NO RESPONSE FROM THEM. IVE TRIED EVERYTHING. I CONTACTED CITIZENS ADVICE BECAUSE I CANT AFFORD SOLICITOR BILLS ON TOP OF EVERYTHING ELSE. THEY TOLD ME THAT I SHOULD CHANGE MY IP BUT I DONT KNOW HOW I WOULD DO THIS AND WOULD IT BENEFIT ME TO CHANGE AT THIS LATE STAGE. I HAVE JUST OVER 1YR TO GO. CAN THEY KEEP CHANGING THEIR SETTLEMENT FIGURES[?] AND IF SO WHERE DOES IT END. ALSO CAN THEY JUST IGNORE ME [:(]
 
 

MelanieGiles

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Post by MelanieGiles » Wed Jun 06, 2007 11:10 pm
Hi Lew

It is impractical to think of changing your IP which is also nigh impossible for you to do without a Court Order or the agreement of your creditors.

I feel sure that there may be some misunderstanding between you and the IP. Please make a call to him/her tomorrow to say you want to arrange a meeting, and let us know how you get on.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

For further details contact me at http://www.melaniegiles.com and view my IVA blog at: http://melaniegiles.blogs.iva.co.uk
Regards, Melanie Giles, Insolvency Practitioner
 
 

LEW

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Post by LEW » Wed Jun 06, 2007 11:57 pm
HI MELANIE THANKS FOR GETTING BACK TO ME SO QUICK. IVE TRIED TO CONTACT THEM BUT THEY JUST IGNORE ME. ITS TOTALLY STRESSING ME OUT. I JUST DONT HAVE ANY CONFIDENCE ANY MORE IN MY IP I FEEL I HAVE BEEN LAID UP THE GARDEN PATH A BIT AND HAVE BEEN TOTALLY NAIVE. I READ A SOME OF THE TOPICS HERE AND ITS ALL TOTALLY NEW TO ME, NONE OF THIS WAS EXPLAINED TO ME WHEN I TOOK OUT THE IVA, INFACT THE COMPLETE OPPOSITE. I KNOW EVEN IF THEY DID ACTUALLY AGREE TO SPEAK TO ME IT WOULD BE THERE WORD AGAINST MINE. I FEEL IM IN A NO WIN SITUATION. VERY DEFLATING. IM SERIOUSLY THINKING OF HIRING A SOLICITOR DEPENDING ON COSTS TO TRY AND GET ME OUT THE ARRANGEMENT WHAT DO YOU THINK. WOULD IT MAKE ANY DIFFERENCE OR WOULD I BE THROWING MY MONEY AWAY.
 
 

MelanieGiles

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Post by MelanieGiles » Thu Jun 07, 2007 12:01 am
Hi Lew

If your IP is deliberately not responding to your letters or calls, you may have no alternative but to file a complaint with his/her regulatory body. I hope it does not come to this, but perhaps if you write to them and explain that you feel let down and that this is the only course of action you feel remains to you, it might prompt a response.

How about trying to e-mail your IP and putting a delivery and read receipt on the e-mail - then at least you know it has arrived with them personally.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

For further details contact me at http://www.melaniegiles.com and view my IVA blog at: http://melaniegiles.blogs.iva.co.uk
Regards, Melanie Giles, Insolvency Practitioner
 
 

LEW

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Post by LEW » Thu Jun 07, 2007 12:10 am
I HAVE TRIED ALL AVENUES OF CONTACT AND ANY RESPONSE I HAVE GOT WHICH HAS BEEN PRACTICALLY NIL, I HAVE ASKED NUMEROUS TIMES AND I MEAN NUMEROUS TO EXPLAIN THE MAJOR INCREASE IN PAYMENTS. AND WHY THEY KEEP CHANGING MY SETTLEMENT FIGURE. STILL NO RESPONSE. ARE THEY ALOUD TO GET AWAY WITH THIS.
 
 

MelanieGiles

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Post by MelanieGiles » Thu Jun 07, 2007 12:26 am
Hi Lew

I am sorry I am not qualified to really opine on that point, as I am a practicing IP and not a professional regulator.

If you feel that you have explored all avenues, I suggest you consider filing a complaint.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

For further details contact me at http://www.melaniegiles.com and view my IVA blog at: http://melaniegiles.blogs.iva.co.uk
Regards, Melanie Giles, Insolvency Practitioner
 
 

LEW

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Post by LEW » Thu Jun 07, 2007 12:38 am
THANKS ANYWAY FOR YOUR ADVICE YOU HAVE GIVEN. WHO WOULD I COMPLAIN TO.
 
 

Skippy

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Post by Skippy » Thu Jun 07, 2007 8:46 am
I would send a letter by recorded or special delivery setting out your grievances and giving your IP 14 days to respond, otherwise you will contact there regulatory body. I think the details of this should be on their letter headed paper. Good luck.

Yesterday is history, tomorrow is a mystery, today is the present - a gift to make the most of.

View my blog at http://skippy13.blogs.iva.co.uk/
 
 

LEW

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Post by LEW » Thu Jun 07, 2007 10:10 am
HI SKIPPY THANKS FOR GETTING BACK TO ME.

I HAVE SENT RECORDED LETTERS ETC BUT STILL NO RESPONSE IM JUST FEEL SO DEFLATED, I WOULD GO TO A SOLICITOR BUT AM AFRAID OF THE COSTS. I DONT KNOW WHETHER IT WOULD DO ANY NOT. CAN THEY GET AWAY WITH THIS.
 
 

Oliver

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Post by Oliver » Thu Jun 07, 2007 12:16 pm
Taking this matter up with the regulatory body could be an option if you have exhausted all other forms of communcation.

Do you know who your IP is regulated by?


Best Regards
Oliver

Thomas Charles and Co Ltd.
Experts in personal debt solutions.
Read customer feedback at: www.thomascharles.com/about_us.asp
Best Regards
Oliver
 
 

LEW

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Post by LEW » Thu Jun 07, 2007 8:37 pm
THANKS FOR GETTING BACK OLIVER

NO I HAVE NO IDEA, HOW WOULD I FIND OUT.
 
 

MelanieGiles

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Post by MelanieGiles » Thu Jun 07, 2007 9:58 pm
This should be detailed on the company letterhead.

Regards, Melanie Giles, Insolvency Practitioner for over 20 years.

For further details contact me at http://www.melaniegiles.com and view my IVA blog at: http://melaniegiles.blogs.iva.co.uk
Regards, Melanie Giles, Insolvency Practitioner
 
 

LEW

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Post by LEW » Thu Jun 07, 2007 10:08 pm
THANKS MELANIE,

JUST ONE OTHER THING, DUE TO MY IP NOT RESPONDING TO ME CAN I CONTACT MY CREDITORS DIRECT, AND OFFER THEM A SETTLEMENT FIGURE AND IF SO CAN I OFFER LESS THAN I ORGINALLY AGREED TO PAY OR DO I OFFER MORE THAN AGREED.
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