I bet you will hve a reply in this thread from an Accuma representative pretty soon. I have noticed that about them, on a number of occasions, on this forum, previously.
It is a shame that it sometimes takes this forum for them to take note of their clients.
If you want to share your experiences with others, you can rate different aspects of their performance on
http://www.iva.com
If you have not received a copy of the chairman's report following the meeting of creditors, then you should contact them and demand to speak to your Supervisor and demand it is sent to you. They cannot decline it since, correct me if I am wrong, the Act and Rules require them to send it to you. Do not accept being put through to anyone else. If they have failed to assist in the past, then you have the right to speak to your Supervisor ... you have the right anyway, but if the staff are not showing any willing then you need to contact someone in authority and explain the obstacles you have so far encountered and hope that Accuma will learn from it.
Tell it like it is.
Tell it like it is.
