Get expert opinion. This is the place for new questions to be posted.
-
Adam Davies
- Posts: 14596
- Joined: Thu Mar 29, 2007 12:21 pm
- Location:
Hi
Good job you can still laugh about it.
Problem is this IVA closure fiasco due to PPI claims is seriously affecting peoples lives and something must be done about it, sharpish
Regards
Andam Davies
-
tinks81
- Posts: 138
- Joined: Wed Jul 31, 2013 8:34 pm
- Location:
If we didn't laugh Andy I don't know what would happen.
I'm not too sure that it is the PPI fiasco to be honest, especially when you see firms like Melanie's closing cases within 2 months max of final payments. Surely their clients have to go down the PPI route too? It seems to just be a problem for one, possibly 2, companies, who also keep their clients in the dark by lack of communication. There seems to be no urgency in their way of working and I truly believe they don't care at all about their clients' lives being on hold as long as they get their fees. If it's possible for other companies to close in a timely fashion, why not GT?
-
Heretoday
- Posts: 454
- Joined: Tue Jun 19, 2012 2:51 pm
- Location:
From my personal experience I found that if you make enough of a fuss that your IP will personally deal with your case.
My now ex-wife and I were in a joint or interlocking IVA, I made a fuss (understatement) and after 7 years got a completion certificate, she who did not make a fuss had to wait several months more for hers.
7 years after starting an IVA I finally received a completion certificate from ClearDebt
-
Shining
- Posts: 27019
- Joined: Thu Sep 20, 2007 8:57 am
- Location:
I often do say it's he who shouts loudest, but surely that is not the correct procedure for anyone...all clients should be equally treated and closures sorted well in a timely fashion which isn't happening in a lot of cases.
IVA final payment left the bank on the 26th January 2013...looking forward to a debt free future.
-
tinks81
- Posts: 138
- Joined: Wed Jul 31, 2013 8:34 pm
- Location:
I'm not usually the one to make a fuss and I really don't want to rock the boat, but when I see other firms managing to issue closures & I know that we have stuck to our side of the bargain, it rally makes my blood boil knowing these firms know they have you over a barrel & can basically make to sit & stew as long as they like. I know it's not the fault of the frontline staff but its they who get all the hassle. Maybe if these IPs took a few phone calls they'd understand what was going on & maybe, just maybe, we'd see things change & out cases dealt with in a respectable time frame. The most annoying part for us, like many, is that we didn't choose to use GT as our IPs for a reason. Yet we find ourselves now stuck in their backlog 9 months (which I know compared to some isn't long) after our final payments.
