Payplan query. I have recently logged into my payplanplus account and a message came up saying I am behind on my payments. This is of course not true as I have never missed a payment. Has anyone else with payplan had this.
No one from payplan has contacted me. Should I just accept it as a computer error.
Its just an extremely shocking message to read especially when I know my payments are up to date.
I had something similar with them a few years ago and contacted my case handler who confirmed there weren't any problems with payments.
You can always back it up with bank statements or check dates of the payments in your Payplanplus account and they should all tally.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk