I also recently completed 6 years IVA with stepchange but I found them very quick to deal with the completion. Approximately 6 weeks after my final payment I received my completion certificate. I too received an email advising me they were waiting for my completion certificate to be signed and to e...

Sent email to stepchange and constantly pestered them, finally got a reply that they will send the completion certificate within 14 days that was 21 days ago chased up apparently waiting for a signature! unbelievable

<t>6 years in an Iva (5 years plus one year extension due to not being able to remortgage to release equity) everything dropped off reports except IVA on insolvency register. Called step change to chase completion certificate and advised can take 6 months due to outstanding PPI claims (We don’t have...