Hi Sarah341 We are incredibly grateful that you took the time to leave us your query. Prior to giving you the relevant advise, we would require more information regarding case. For more assistance, contact us with your IVA reference, post code or full name and we'll take it from there. Please note t...

Hi Anxiousallthetime, We are incredibly grateful that you took the time to leave your query here. Prior to giving you the relevant and applicable advise, we would require more information regarding the circumstances of your payment break. Many thanks, The Debt Movement Team. Moderator edit: Link rem...

Hi Shakila We are incredibly grateful that you took the time to leave your query here. Prior to giving you the relevant advise, we would require more information regarding the circumstances of the transfer. Many thanks, The Debt Movement Team. Moderator edit: Link removed from post. Please do not sh...

Hi Markaw74 Thank you for taking the time to write this review and for bringing the matter to our attention. We value all feedback as it helps us improve our services moving forwards. We will investigate this issue for you and hope to resolve it promptly, Many thanks, The Debt Movement Team. Moderat...

Hi Heidi667, We would need more information regarding the source of said funds, prior to giving you the appropriate advice. We are incredibly grateful that you took the time to leave us a review. Many thanks, The Debt Movement Team. Moderator edit: Link removed from post. Please do not share persona...

Hi there, I can assure you that Debt Movement will be able to assist you with your query regarding the court order the HMRC have put in place. We are sorry to hear that you did not receive any assistance from Aperture during your time with them. As you may be aware, Aperture is no longer an existing...

Hi there! We are sorry to hear that you experienced some concerns with posting your information to Debt Movement. We currently have two offices, one in Manchester at the Marsland House/building and one in Belfast at the Lanyon Building, which is why your post may have been redirected to Belfast. Mos...

Hi both,

Jess620 we are sorry to hear that you are not satisfied with the response timeframe from the IVA Trusts team. The correct email address is IVATrusts@aperture.uk.com. You should receive an acknowledgement in response to your email.

I can confirm that your funds would be paid back to you, as we would have no reason to keep it. However, it is unlikely that your creditors would come back and reject an offer they already accepted in the Meeting of Creditors (MOC). You do not need to send us any further information. Once you make y...

Hi Michelle0311, Congratulations! we are pleased to hear that your final offer has now been accepted. Just to provide some context, our 28-day cooling off period is to allow your creditors some time to come back to us should they have any further queries. However, its rare that they do. We understan...

Hi Tophee23, we understand how giving out your banking details over the phone or via email may cause you concern. However, once you cancel your direct debit with us, your banking details gets removed from our system therefore we would no longer have this information in our records. Furthermore, we d...