I have just phoned and managed to get through quite quick, the lady is going to speak to her manager and get back to me as i mentioned the above post from kevin at debtcamel. I informed her that i dont want to switch to recurring card payments and she kept comparing it to netflix payments... and sa...

Right so tried calling ebengate to discuss this and after 5 mins of being on hold before even speaking to anyone i hung up as i didnt have time to keep waiting. So i emailed again to point out that the SO was set up with the contract for my iva (stole some ideas from the forum) and that i had tried...

Wed Mar 10, 2021 6:32 pmAd999 wrote:

Thank you, it’s hard to maintain composure when it’s clear to see what they’re trying to pull, will keep you all updated

I'm in the same boat as you, just waiting a couple more days I think to see how it plays out!

Hi everyone, Created this account as like many have had the RCP text from Ebenegate, had more correspondence with them in the last week than Vanguard in 18 months, just how I liked it! Been in email correspondence with what seems like a generic automated robot response computer over at Ebenegate, I...

If it comes down to it and we have to pay via RCP, I’d suggest getting a prepaid debit card like Revolut and then just drop in your monthly IVA payments into that. That way your normal bank account cant be potentially robbed of more money than you should be paying monthly. With a prepaid card, you c...

I got the same bounced back message too, I'm going to speak to Ebenegate to let them know I'm refusing to pay via RCP and to find out how I should pay next months installment. Also going to send a complaint to the insolvency service about this. If enough people send complaints, hopefully they can ac...

I agree with all this I recentley completed my review by ebenegate and was told I must change to recurring card payment its the only option to go forwards with the iva .So far no probs but surley they should send out an ammended contract stating this ? So you've been paying with the RCP method? How...

Thanks for this, I'm waititng until the end of the day to see if I hear back from Ebenegate. I've asked them to send the new bank account details over so I can switch my standing order. If they don't do this, I'll email Peter Jackson about this

Also I found this Disciplinary Consent Order against him from last year: https://www.gov.uk/government/publicati ... march-2020

Does this mean he's still actually the IP for our IVA's? I cant tell if he actually works for Ebenegate or not.

As many know Ebenegate, based in Mauritius, took over the administration of Vanguards IVA cases and are now bullying customers into changing the method of payment to recurring card payments, citing the reason being that it is the only method available to them. RCPs do not have any useful protection...

Mon Mar 08, 2021 7:13 pmCloverfield wrote:

Ive replied to their email asking for their new account details. See what happens next.

It would be good to see what they say Cloverfield, I'm in the same situation as you

Thanks a lot, will say something along those lines

Hello,

I've also had an email from Ebenegate saying its required to switch to an RCP after initial emails saying this was optional.

How would be the best way to say I'm going to stick to my DD payments I currently have set up?