Search found 20 matches

Search found 20 matches Page 1 of 2
by ray428
Sat Aug 14, 2021 4:48 pm
Forum: Ask IVA Forum and Industry experts
Topic: My annual review
Replies: 11
Views: 3470

My pay day has recently changed and inorder to not default on my bills and IVA payment I need £1000 to help me through to my next payday.
Can my wife who is not part of an IVA borrow money from the family to help me out. I am aware that I am allowed to borrow upto £500 as part of the terms of my IVA.
by ray428
Tue Aug 10, 2021 5:07 pm
Forum: Ask IVA Forum and Industry experts
Topic: My annual review
Replies: 11
Views: 3470

The dreadful Ebenegate
by ray428
Tue Aug 10, 2021 5:00 pm
Forum: Ask IVA Forum and Industry experts
Topic: My annual review
Replies: 11
Views: 3470

Are they allowed to demand shopping receipts. I was threatened with this on my last review because I challenged a payment increase. Sorry to ask so many questions. I do not trust the IVA company that is currently administrating my IVA they come across as bullies.
by ray428
Tue Aug 10, 2021 4:26 pm
Forum: Ask IVA Forum and Industry experts
Topic: My annual review
Replies: 11
Views: 3470

Thanks for that Foggy. Could I ask. Why do they always ask for bank statements. Does it matter what I spend my money on.
by ray428
Tue Aug 10, 2021 2:45 pm
Forum: Ask IVA Forum and Industry experts
Topic: My annual review
Replies: 11
Views: 3470

<t>My annual review has always been October which was when the IVA was agreed. I have received an email asking for my bank satements payslips and p60 which is two month before the review should be done. Do I need to provide this information at this point or can i wait until the October date. And why...
by ray428
Fri Mar 12, 2021 10:30 am
Forum: Ask IVA Forum and Industry experts
Topic: Ebenegate / Vanguard & RCPs
Replies: 25
Views: 5372

If you want to get in touch with Peter Jackson. You have to address your email to him via Ebenegate customer services. It will then be forwarded on to him.
by ray428
Sat Mar 06, 2021 11:01 am
Forum: Ask IVA Forum and Industry experts
Topic: Resisting switch to recurring card payment
Replies: 9
Views: 2147

I have hd the same issues with this cow boy out fit. They tried to increase my payments by £100. I challenged this increase since I earned less since the last review. I spoke to three diferent people claiming to be my Case Manager none of them could explain the reason for the increase all they kept ...
by ray428
Sat Mar 06, 2021 10:45 am
Forum: Ask IVA Forum and Industry experts
Topic: Ebenegate Annual Review
Replies: 9
Views: 7328

I have hd the same issues with this cow boy out fit. They tried to increase my payments by £100. I challenged this increase since I earned less since the last review. I spoke to three diferent people claiming to be my Case Manager none of them could explain the reason for the increase all they kept ...
by ray428
Thu Mar 04, 2021 1:03 pm
Forum: Ask IVA Forum and Industry experts
Topic: Recurring card payments
Replies: 3
Views: 1781

Thanks kallis3. Ebenegate just seem to be bullies. They tried to increase my payments and could not provide evidence why the increase when my income had reduced. I put a formal complaint in about that and heard nothing since and my payments have remained the same thankfully. Look s like I will have ...
by ray428
Thu Dec 31, 2020 1:44 pm
Forum: Ask IVA Forum and Industry experts
Topic: Problem with EbeneGate
Replies: 7
Views: 3152

Hi Foggy I have just received and letter from my IP. Nothing in the letter about my complaint, just a copy of my annual report. Can I refuse to pay an unjustified increase in my monthly payments? Will this make my IVA fail?
by ray428
Thu Dec 31, 2020 11:29 am
Forum: Ask IVA Forum and Industry experts
Topic: Problem with EbeneGate
Replies: 7
Views: 3152

After sending a formal complaint letter to my IP and requesting a written break down of the annual review. Ebenegate response was sending me another expenditure form to fill in. This will be the forth one that I have sent to them. What should I do next because this company seems intent on squeezing ...
by ray428
Tue Dec 29, 2020 10:10 am
Forum: Ask IVA Forum and Industry experts
Topic: Problem with EbeneGate
Replies: 7
Views: 3152

Thank you both for your responses. I have email my complaint to my IP. I will let you know the outcome.
by ray428
Mon Dec 07, 2020 1:22 pm
Forum: Ask IVA Forum and Industry experts
Topic: IVA PAYMENT INCREASE
Replies: 1
Views: 2199

Hi, I recently had my monthly IVA payment increased by £93 and no explanation has been given. I have had no response from EbeneGate when I have emailed them, and they say no one is available when I phone them. I am now in the process of trying to contact my IP. Can the IP reverse the increase decisi...
by ray428
Thu Dec 03, 2020 11:32 am
Forum: Ask IVA Forum and Industry experts
Topic: Payment level increased for no reason
Replies: 8
Views: 3849

Thanks Foggy I have done that. Just waiting for a response. I have the IP details so I will complain to him if they do not respond or decrease the payment.
Search found 20 matches Page 1 of 2
Go to advanced search