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by channing222
Mon Jun 22, 2015 8:26 pm
Forum: Ask IVA Forum and Industry experts
Topic: No response to complaint from FJ, now contacted Ombudsman. Do we continue payments ?
Replies: 11
Views: 4518

[:)]Pleased to say that Freeman Jones did sort out our problem after with all fairness this post on this forum amazingly got results rapidly. The outcome was that Freeman Jones had miscalculated money owing and it went from £4500 to £420 massive difference. The Gentleman we spoke to mr goodall in Fr...
by channing222
Tue Jun 02, 2015 6:55 pm
Forum: Ask IVA Forum and Industry experts
Topic: No response to complaint from FJ, now contacted Ombudsman. Do we continue payments ?
Replies: 11
Views: 4518

As it was a joint Iva don't you think the loss of my earnings should counteract my husbands increase (overtime)?. How do they expect you to survive? Maybe discussing it with FJ is the best option as you said but they have been far from helpful so far[:(] Thanks for your reply
by channing222
Tue Jun 02, 2015 5:19 pm
Forum: Ask IVA Forum and Industry experts
Topic: No response to complaint from FJ, now contacted Ombudsman. Do we continue payments ?
Replies: 11
Views: 4518

Hi We have just made the final payment in our 5 year long IVA with Freeman Jones. However in March they contacted us and said that after reviewing our account we owed a further �4500 as my husband had over earnt over the past 5 years. There are a few things that have not been taken into account th...
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