Hi Steve thanks for your reply I have sent you a email.
now rewarding change in relationship manager it may happen but client's should be notified by phone/mail in the instance this happens.

Be assured I will post the outcome as I find this unfair to future clients who are already struggling and think that fj should address these problems.
People need a constant reliable service in situations like these.

To true

My thought's are that this can be used as an excuse for getting more money at the end of the iva and have been told not all the annual reports have been completed. It doesn't help matters when you know you have done all you should. And the professionals haven't. But its our fault. Not acceptable.

Has anyone who has an arrangement with Freeman Jones ever had the same relationship manager for the complete term of the iva only mine has changed many times and now at the end of it it's a mess to put it politely.

Thank you all for your replies and directions many thanks.

Hi my name is mark and i am near the end of my 60 month term with my iva provider,on my 59th payment now,about 3 months ago i rang them to reduce payments as my wife lost her job and could not afford what we was paying,and they did lower it, also they said that at the end of the term we would still ...