Payplan rang me today. They are sending me a transcript of the original call, but don't seem to think they have done anything wrong. They are continuing with my offer of £12000 as a full and final offer, but say if I want to continue my IVA I must pay the £28000 they asked for. They are not expectin...

Dispute regarding the firm called: Payplan Background: My wife and I have an ongoing IVA with Payplan. I am a psychiatric nurse, and was working for an NHS trust. I contacted Payplan some months ago to ask what would happen if I took early retirement. My case officer told me I would have to pay, fro...

My IVA company told me that if I took early retirement I would be able to pay off my remaining 'time' by paying off a lump sum equivalent to my remaining due payments, about £12000. Now I have retired they say I have to pay half my lump sum to them and continue my payments every month. This is a pa...