Hi Forum, I have recieved my certificate of completion today. Thank you to Judith from DFD for helping with this. I paid back 100p in every £1, which is something I could never had imagined when I think back to 5 1/2 years ago! I now need to remove the defaults from my credit record. The 3 companie...

Has Debt Free Direct closed down?
I have had no response from the customer support email address for a month and the customer helpline is never answered (kept on hold for over 30 mins). I am worried as my IVA has finished in March 2013 (i think), but I have had no confirmation or contact from DFD.

I hope they do get in touch soon. I have been reading horror stories on the forum regarding Debt Free Direct and the amount of time it takes to recieve the completion certificate. Debt Free Direct and Equity in Finance have been working on one PPI claim for 16 months and I still do not think it has ...

Are Debt Free Direct still in business? My IVA finished in March 2013 and I have not recieved any communication from them. I have been sending emails for a month with no replies and the customer support line keeps me on hold for over 30 minutes, in the last month I have not been able to speak to any...