This is a copy of the e-mail sent today the GT- Firstly I would like to express my disappointment in your response to my last e-mail. I was advised of my closure date of 21st December in November and then it was confirmed in January that it had happened, you are now claiming this is not the case? Wh...

KM1512 - are you with GT? and was that for the total claim or per a claim (I have multiple loans/credit card they are pursuing).
MelaniesGiles - I will e- mail them today and ask the question, I will expect to get a vague not conclusive answer back in two weeks.

I have read it from cover to cover but can't work out which one it is, doesn't seem to state in plain English.

Is there any way I can check myself, I'm not sure that I have a lot of trust left with GT as they lied to me, I'm very lost in all this, just want it to be over without me or my creditors getting ripped off.

My "completion" date is being held up by grant Thornton trying to claim back "miss sold" PPI. Reading through my contract it clearly states that 50% of any income in excess of income disclosed must be paid to my creditors. Does this apply to PPI claims? Are they allowed to keep it all?

Many thanks for all the comments, funny enough my story is very similar to that of "victim12345". I wasn't informed that they were perusing ppi claims till November and was also assured that it would not hold up by completion date of the 20th December. In early Jan I called and was told processing h...