Well, to update, PPI paperwork has been emailed (finally!) and signed and sent. I also have a name to chase at the company they use so I will, if necessary chase three times a day to get this sorted. I realise that they have other cases but due to the constant fobbing off I feel as if I have no choi...

Know what you mean, did you get a response to any complaint letters? They aren't even answering my emails, admittedly my emails are daily :) as are my phone calls. However I am logging everything in order to complain to FO. Good luck and please let us know how you get on and what works (if anything!...

Yeah, I was hoping all of this business would be over for me now too, mine finished in April 2012. 15 months is a ridiculous amount of time you must be up the wall with it :( I feel as if they are fobbing me off constantly too, but tell you what they would soon have been on the phone if we had misse...

Well, today I spoke to Imogen and she said that she would be raising this issue with her team leader and get the paperwork emailed to me urgently. So I waited a few hours than I rang again and spoke to Laura who kindly reminded me that I had already phoned today and requested the paperwork but that ...

Ah you and me both my friend
I'm badgering them everyday. Have you had PPI paperwork to fill in?

Hello, Having read on here the issues that exist with closing IVAs, has anyone else managed to get the blasted PPI forms from DFD??? My IVA finished last April and I have been chasing them everyday just to get these foms so that the PPI can be investigated and it can be closed. Imogen @ DFD has assu...