After 27 long months from our Full and Final settlement being accepted we have finally received our completion certificate from Grant Thornton,during this time we have found GT customer service dept to be appaling,however the one exception to this has been Karol(Who posts on forum representing GT).S...

Busy Bee,contact GT and tell them you have no interest in claiming for PPI and ask them to send a disclaimer to that effect.Ths should help speed up the issuing of your Completion Certifcate,t did in my case.

No foot stampers here,just keen to get my hands on a completion certificate.Full and Final paid over 28 mnth ago,numerous deadlines come and go with no reasonable excuse given the last of which was that the Certificate would be on my door mat this week,however just been informed it could take 1 more...

Hi Tony,like you I am 28mnth in from completing IVA with GT.Only advice I can give is to get in touch with Karol at GT customer service dept,have been dealing with her for last couple of months and things finally seem to be moving toward Comp Cert being issued.

Have just received an e-mail from GT informing that the recent MVM that was held was in our case a success.We have been informed that are Comp Cert should be with us within 14 days.Hopefully other GT customers will also start to see the ball rolling.

Mark2,I have been with GT since day 1,to be honest my problems only started when I attempted to get my Cert of Comp.I made numerous phone calls to thier customer service team over the first 12 months having made a full and final settlement in 2011,only to be given contradictory information at every ...

I had hoped that would have been the case Lesley but unfortunately not.

Full and final payed in Feb 2011(Yes Feb 2011).Have jumped through all the hoops and still no sign of Comp Cert.Am with GT.Anybody beat that?

If the MVM were being held so GT could confirm with creditors that it was ok to issue Comp Cert prior to PPI claims being settled why would it take a further 8 wks before the Cert was issued,once the MVM had been held surely GT have thier answer.

Mel,perhaps you could explain why Nahdia would have to wait 8 weeks for her Cert,what do GT have to do to justify a 8 week timeframe?

Mel,whilst I fully understand the points you make,I have spent two years chasing these people for a Comp Cert,been passed from pillar to post,given every excuse under the sun,promised time frames which come and go and to be honest I have very little fight left in me.All i want off these people is th...

I have just received a letter this morning from GT/Boxclever.Boxclever are undertaking 'Important Research'on behalf of GT to make sure they can identify the good parts of thier service and where they need to improve.As an incentive to take part they are offering a monetary reward for those prepared...

Mel,you mention that all IP'S have been given clear instruction in the closing of cases,could you expand on that.I am currently awaiting a MVM with the hope that a Cert Of Comp will then be issued,am I corect in thinking this will be the case or will there be further hurdles to navigate.(No PPI invo...

Thank for that ClareSilver,do you have any idea what's involved with Mass Variation Meetings, in particular what's involved and how long after one a Cert of Comp would be issued

I am relatively new to the Forum and the more posts I read the more confused I get,so here goes.If a full and final settlement is made and accepted by creditors and a Cert of Comp is finally issued are you released from your IVA or can the creditors return in the future to reclaim further monies.No ...