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by sam9948
Mon Apr 13, 2015 8:16 pm
Forum: friends corner
Topic: Creditfix unexpected charges
Replies: 11
Views: 4793

That wasn't all the fees, they were the ones above the supervisor fee. They didn't do anything with the ppi, I got the money and it was paid before the transfer from pjg. They have done nothing to earn that money yet and as the fees have been forced on them since the transfer I don't think the credi...
by sam9948
Fri Apr 10, 2015 5:46 pm
Forum: friends corner
Topic: Creditfix unexpected charges
Replies: 11
Views: 4793

I know I shouldn't be concerned about this given that I am now done but feel that for the very short period of time and effort they have put into my case this shouldn't be allowed. I've had my rant (poor man on the other end of the phone) and made others aware, not that they can do anything about it...
by sam9948
Fri Apr 10, 2015 4:35 pm
Forum: friends corner
Topic: Creditfix unexpected charges
Replies: 11
Views: 4793

Hi all. I've just had my first (and final) annual report from Creditfix. As you can expect I checked this very closely and surprise surprise they are banging on the charges! For the last 12 months I have paid the following; Postage & stationary £106.13 - what!!!! PPI consultancy fee - £240 - not agr...
by sam9948
Mon Mar 02, 2015 12:08 pm
Forum: Ask IVA Forum and Industry experts
Topic: A good news story
Replies: 21
Views: 5132

Congratulations. My last payment left my bank today so have cancelled my SO, what a relief. Hopefully my CC will come through as quickly as yours.
by sam9948
Wed Feb 25, 2015 3:45 pm
Forum: Ask IVA Forum and Industry experts
Topic: Final payment
Replies: 1
Views: 705

I have had confirmation today that my final payment is due out at the beginning of March. The email has made my week and there will be celebrations when that payment has gone and I can cancel the SO. It's been a long slog but light at the end of the tunnel now. I just wonder how long it will take Cr...
by sam9948
Wed Feb 25, 2015 3:12 pm
Forum: Ask IVA Forum and Industry experts
Topic: Final payment
Replies: 7
Views: 1421

I have had confirmation today that my final payment is due out at the beginning of March. The email has made my week and there will be celebrations when that payment has gone and I can cancel the SO. It's been a long slog but light at the end of the tunnel now. I just wonder how long it will take Cr...
by sam9948
Wed Jan 21, 2015 12:04 pm
Forum: Ask IVA Forum and Industry experts
Topic: For info...Creditfix
Replies: 41
Views: 6607

I'm afraid I don't know! Fingers crossed everyone that I only have 2 more payments to go!
by sam9948
Wed Jan 21, 2015 11:23 am
Forum: Ask IVA Forum and Industry experts
Topic: For info...Creditfix
Replies: 41
Views: 6607

Yes I finally got a reply yesterday to set up a new standing order. I did do a bank transfer for the payment that has been returned and hopefully only 2 more to make!
by sam9948
Tue Jan 20, 2015 5:16 pm
Forum: Ask IVA Forum and Industry experts
Topic: For info...Creditfix
Replies: 41
Views: 6607

My January payment failed to make it into the bank account and was returned to me by my bank saying account closed. I emailed my contact about this within a day of receiving the payment back and am still waiting for a response. Clearly they have no idea whats going on and I do feel so sorry for the ...
by sam9948
Mon Jan 19, 2015 11:59 am
Forum: friends corner
Topic: PPI - PJG
Replies: 6
Views: 2455

Lesley, sorry only just seen your reply. I have got the agreement in writing but this didn't seem to matter to Creditfix. Very annoyed as when you think you have a little money coming to ease worries you get excited for it all to go belly up. Now Creditfix seem to want to change my T&Cs to allow for...
by sam9948
Mon Jan 19, 2015 11:34 am
Forum: Ask IVA Forum and Industry experts
Topic: Received a letter from Creditfix asking for signing of resolutions for consideration.
Replies: 10
Views: 1779

I'm really confused. I have had a letter asking for me to sign a form and send back. something to do with PPI a few other bits and peices. My PPI paid out last year and when I spoke to Creditfix was told categorically that PJG should not have told me I would have 50% of this. Now they seem to be cha...
by sam9948
Wed Dec 03, 2014 12:55 pm
Forum: friends corner
Topic: PPI - PJG
Replies: 6
Views: 2455

Hi All Just so some of you are aware! I had a PPI claim which PJG agreed to split 50/50. After sitting on the signed letter for the bank for 5 months this was finally sent and the amount paid to PJG about 6 weeks ago. However, since my case has transferred to Creditfix I have been chasing my half of...
by sam9948
Fri Nov 21, 2014 10:39 am
Forum: Ask IVA Forum and Industry experts
Topic: Message from Creditfix to PGJ Clients
Replies: 5
Views: 4500

I'm afraid my experience with them has been just as expected given previous comments. I emailed them last Friday and am still waiting for a reply. A PPI payment made to PJG at the end of October and I am still waiting for my share - if it was the other way around then I'm sure this would not be allo...
by sam9948
Sat Nov 01, 2014 1:55 pm
Forum: Ask IVA Forum and Industry experts
Topic: Does anyone know the criteria PJG has used to select which IVAs are transferred to Creditfix ?
Replies: 30
Views: 6577

I am only 5 months away from finishing (hopefully) and am a little concerned. I wish they would have just kept me until I'd done but I guess I have no choice. I feel a little miffed if I'm honest, I have been chasing a PPI claim and PJG held onto the authorisation letter for nearly 5 months. Apparen...
by sam9948
Fri Dec 21, 2012 4:58 pm
Forum: Ask IVA Forum and Industry experts
Topic: Chasing up PPI. Don't understand why it is taking so long. Anyone have any advice ?
Replies: 4
Views: 1039

Hi Melanie. Yes I am a client of yours. I'm not trying to be difficult! I explained to one of your colleagues that I was happy for whatever money received to go into the 'pot'. The Financial Ombudsman gave the opinion that I had a good case so just wanted what helped me get into the mess I'm in to b...
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