i have successfully reclaime bank charges from the natwest and they refunded the money into a current account i havnt used for two years so i wrote to the bank and asked them to close the account and send me a cheque they have wrote back and said because i have a loan account with them they cannot c...

i had a bank account with natwest which i havnt used for over a year and presumed it was closed . but recently iv claimed bank charges back from them and they have made a offer and say they will put into my account but i have a iva which includes a bank loan with this bank can they take this money o...