Thanks all. I wouldn;t mind but my IP had said that a manager woudl contact me and put me in contact but this girl on the phone said I was lying, I even had to send a copy of the email from my IP and she still didnt believe me and said she was failing my IVA. The IP contact rang me this morning and ...

<t>I was with Melanie Giles. My account went to Creditfix. I signed no agreement and it just carried on. However I think they had my payments wrong. <br/> <br/> Anyhow im into my last year and have had to go a few months with difficulties.<br/> <br/> I have had huge vet bill and then I lost someone ...

my account was sent to Creditfix when Mel sent accounts to them. I have signed nothing to them it just carried on. I am in final year, I had 6 month extension over time. So end Sept. However this year has been a nightmare,. I had huge vet bills and cost me a fortune and ended up losing my dog, then ...

Well my review was due Jan 25th. Usually Mels team had contacted me by December 5th to ask for my expenditure sheet and stuff. I had heard nothing. It went on and on to the point they tred to say I made 4 payments from Jan-May 2013 that didn't count, the girl was confused and said my review was June...

Well there is a lot of negative posting and I am one of them to be fair because of communication, but only fair that I then balance that as my problems were resolved with my contact there and the person on these forums. After lack of communication and worry my review was sorted, kept the same and wa...

Hi, I did contact my IP to say not heard anything. I got a contact who is a manager there. I sent in my I&E and used PJGs from last year and sent my payslips without any prompting. He told me my review was not changing in how much I pay but Greg has confirmed that it was my review and my paper work ...

I know it has been negative, but Greg has cleared things up and peace of mind.

I just wish info was made clearly originally, but you have to balance the negative and thank you for sorting me with a quick response.

I have emailed you what I had sent my IP which is not being accepted.

That is what is concerning me, and now I cannot even contact my IP. It's a shambles and all the bad press is deserved. I have got no one to turn to as they do not respond or if they do it is not what you asked. After 2 years, you'd think the stressful part should have gone. All they are interested i...

Yeah as I though started 23rd Jan 2013.

So not sure why my review would be June

It is just all so odd.

The girl said to me we are being slated on the forums

I have too say it is all justified. It is scary that companies like this are allowed to handle such sensitive issues and business

Thanks Michael That is what I thought and what I know, but this girl claimed the first 4 payments were not part of the IVA. I cannot tell you how confused I am by all this. We just need clarity and what on earth is going on, I have no faith with these people dealing with my life for 3 more years.

No point really as my contact was a guy called Graeme, who is apparently a senior manager there. When I asked him why I had been told my payments in Jan,feb, mar and Apr 2013 were classed not part of the IVA but a set up payment, which to me seemed odd, and review is June 2015,it started in Jan, he ...

Now it appears Susan Wigglesworth, our IP, has stopped accepting emails and they bounce back.

Just amazing.

I just hope no one makes the mistake of joining these through choice.

I really am struggling. I had not heard anything from the accept the terms change of my PPI. I already have a company for PJG sorting this and now they want to sort it. Arghhh But more confusing, I am in contact with Graeme a manager there, but he is confusing me also. My annual review is January wi...

GOt my call, said I wouldn't sign and then they told me my review, which is due in Jan, is in June.

They had got payments wrong.

Not positive, but the girl was nice enough.