I managed to speak to Karol this afternoon whom confirmed that although I have made my final payments, any type of redundancy package would still be considered as a windfall until the point which completion certificate has been issued. Hence it seems I'm completely at the mercy of the speed with whi...

Hi Ivoriva, I was extremely impressed with GT when I set up my IVA in 2007. I found them very approachable and professional. It is only now that things seem to have changed and there are no individuals for point of contact, rather now it's just Customer Services. From what I have read here it sounds...

Hi, I've now registered and thanks for all the advice to date. Having spoken further to GT I seem unable to get past the Customer Services team whom provide the standard response to the redundancy/windfall topic. Any ideas as to how to get to someone whom would be able to give the matter some more p...

Approx one month ago I made the 60th and final payment of my IVA. I am now awaiting my closure/completion certificate which I have been advised could take upto six months. In itself this is fine but I have recently been advised by my employer that there is likely to be an imminent restructure of the...

I am coming to the of my last year of the IVA process and to date all payments made on time. Anyway I just had feedback from my annual review that I should have paid 50% of my annual bonus (approx GBP1000). However I understood as per the comments on my IVA documentation that yes 50% should be paid ...