hi - thanks for all your responses. I'm struggling on what to do with this now as i've complained to Payplan and to the firm who wrote to my creditors about claiming default charges. This company promised me that they had stopped all action with my creditors but then I received my annual IVA report ...

Hi - I told them I did not want to persue any default/ppi claims as I have an outstanding complaint (and so would not sign/return the forms) which they said ok to. They told me they would not do anything until Fos had finished there investigation with my lender. Default charges were persued/accepted...

Hi, I'm with Payplan.

Hi, Thanks for your responses. I did not sign the authority forms allowing them to persue the ppi/default charges due to my outstanding complaint with the fos, to my knowledge all action should be suspended pending the result of my complaint. But action was not suspended and charges have been reclai...

I am in the first year of my IVA and would like some advice. I received papers to sign authorising the IVA company to claim PPI on my behalf, but I never got round to signing and returning them, but the IVA company have gone ahead with the claims anyway, can they do this? I have also made a complain...