Just phoned GT again and the story has changed once more. Yes i am due a refund which should be in my account so they are looking into that. She said no timescale was given as to when i would receive the closure certificate ( this is not true). I now have to wait another 10 days and ring them back t...

Did as Karol said but got no reply from closures team. Rang them again and was told my closure certificate was being held up because i was owed a refund. She took my bank details said the money would be transferred in and that i would receive my closure certificate by the end of this week. No money ...

the problem is they say one thing and do another it's not fair it our life that is put on hold

Contacted Grant Thornton in july about final paperwork. Made last payment in December 2011. They told me i would get my paperwork through by the end of August 2012. Did it turn up NO. Contacted them again in beginning of September to find out why. Told this time that the closure team would ring me w...

my last payment to grant thornton was in december 2011. when can i expect to receive the certificate of completion