Well that's another issue of have with my IP not related to this matter - I haven't been allocated a single person to be in charge of my case and they don't communicate via email, so I have to ring them and every time I do I speak to someone new and they tell me something completely different.

Hello, I'm looking for some advice. I've been in an IVA for a couple of years now and today I got a letter from my IP instructing me that I need to fill in a form about PPI which is to be sent to a third party company to deal with on my behalf and try and claim PPI back. I wasn't very happy about th...