Payplan!! 10 months waiting for my completion certificate but FINALLY I have received it. I'm not going to hold the long wait against them - they were great and very supportive over the period of my arrangement. Thank you Gemma for you participating in this forum and of course the regular posters su...

I find this quite interesting. Not GT but Payplan, if the 72 month period up ended many months before their mass variation (approx 6 months). Am I correct in assuming the IVA will have expired? (For anyone will knowledge of Payplan's iva t&c's?)

Apologies for straying off-topic (and on to Payplan) but, Mel, your comment re time taken to close cases. I find it quite baffling that it's been over 10 weeks since Payplan had their mass variation and if the comments on here an accurate representation, still very few people have actually received ...

and then there are the folk who have gone past 78 months!

Silly question - did their mass variation allow the IVA to run indefinitely?

I'm trying not to get too annoyed. It's nearing 10 months for me - pushing me nearer the 7 year mark!

From the impression I got from Payplan they are recovering from the VAT issues and allocating these refunds to accounts. Sounds as if their refund from HMRC wasn't plain sailing.

Paul, just to manage your expectations (unfortunately) there are many people waiting for 6, 9, and upto 12 months for theirs. I agree Payplan have been very good in my case also but have slipped up a little at the final hurdle. I'm told they are gaining some traction in clearing backlog ..

Quite an old one to revisit but I understand from other boards that people have been receiving letters re the recent transfer of old Egg accounts to Grant Thornton to administer. Guessing this is a question for the IPs - did Barclaycard buy the entire Egg Card portfolio, including the distressed & n...

Great news. Can anyone who has recently received their certificate from Payplan tell us if their Payplanplus account gets disabled or changes in anyway to show completion? I check mine daily, after checking the post, to see if anything has changed!

Getting on for 8 months here! I thought things would be simple after the mass variation, with all admin at the final stages and sending out the certificate would be a formality.

Yes congratulations! More importantly though how long were you waiting!?

All (well those ones waiting for their certificates) - any recent success stories with folks receiving their completion certificates? Gemma! - are your guys making good progress in clearing the backlog? Can you tell us how they are being prioritised? Is it random or clearing the oldest ones first? T...

Wonderful news. Many thanks for the update Gemma. I will be leaving work early every day from now on to check the post!

Gemma, do you anticipate starting to send out certificates before the turn of the year?