...we cant get it right all the time. I am sorry about that.

No don't say that Orange! You have been so tolerant. Thank you for trying us! (I refuse to over promote!!!)

Orange you remain 100% anonymous in this forum.

It is OK Skippy! Orange has had a less than good experience. I have tried to help, however I get the underlying vibe that my reluctance to be too promoting in your forum may have not inspired confidence in Orange to disclose any information. Lets be honest, loans are personal, your data is personal ...

Hi Orange Thank you for the feedback. We are working on an upgrade to the site to make the live chat more prominent. I am sorry about your experience. For the record I did attempt to support you through this forum and the information I asked for is a simple ticket number that can not be used by anyo...

Hi Orange

Please do not be concerned, I am the marketing manager it is my role to make sure everyone is happy as possible and I work closely with the Livehelp team. Kirsty brought your chat to my attention (we are in the same office).

No confidentiality issues here.

Thanks

David

Hi Orange

Kirsty has already brought your case to my attention. It would appear that Kirsty has managed to support you as much as she can. If there is anything else we can do please let us know either on line or if possible here.

I hope it works out for you.

Thanks

David

Hi Orange

Please use the website to contact me or use the live help service and mention my name to the operator. I am desperate to help you but I can not help you without being able to peg your application.

Thanks

David

Hi Orange I share your disappointment and I am sorry that you have encountered lower than normal service levels. Would it be possible for you to post your application number (it looks similar to 239445479351 and is found in your confirmation email) so I can investigate this for you? Thanks David Tha...

Hi Orange Thanks for that. Speak to your advisor tomorrow. I have to point out it is a personal service so your advisor will look after you. Let me know how you get on. Hi Skippy Touching wood your car is fine, so there is no rush. Do what is best for you and your personal circumstances. Thanks David

Hi Skippy Thank you for your question. You are better off looking at one of the credit rating companies. Use Credit Expert or Check My File, some have a free 30 day service so you can gauge where you are credit wise. The other aspect is to ensure you are on the electoral register and some lenders li...

Happy Birthday KAYKAY! (We share the same birthday!!) Hi Orange The team work everyday except Sundays and may be on an early or a late shift. You can speak to any advisor and you can find any car you like as long as the car and dealer meets a criteria set by the lender. I am not sure where we are at...

Thank you KayKay, if we all read between the lines, you did the hardest work making it easier to help you with your car finance. Well done and thank you for considering CL4U, enjoy your new car!

All the best

David

That is perfect KAYKAY. Thanks David

*breathes out* Hi KAYKAY, so glad that you are approved. You should find your advisor helpful, if you can please make sure you speak with them as soon as possible. They will have details about your approval and steer you in the right direction in terms of vehicle etc. (There may be criteria stipulat...