Hi, We are dealing with all queries that the clients raise directly with them. I have passed on brokebryn's query directly to his IP and I have urge anyone else to email me directly so that we can work through their problems. All IVA's are different and it is difficult to comment on the forum withou...

Hi all, just to let you know that we do read all of your posts and we do take your comments on board. With regards to offering PayplanPlus to clients within Bespoke Solutions (Self Employed IVA's)these clients run from a different department within the company and we therefore need to build the plat...

Hi Daniel, without knowing all of the facts it is difficult to comment on your post. I would recommend that you contact your case officer as soon as you can and run through all of your queries with them. Alternatively you can contact me directly and I can look at this for you.
Regards
Nick

Hi menorca, if your equity is less than £5,000 and there are no other clauses in your proposals to state otherwise, you would not be required to make any additional payments into your IVA. I would always double check your proposals and contact me and I can check for you.

Regards
Nick

brokebryn has contacted me and I am in the process of sorting this out with his IP as in this case it isn't me. We will hopefully be able to provide an update soon.

Hi Rich, could you email me so that I can look through your case and provide you with some answers.

Thanks
Nick

Hi, I have just got Jan's email. brokebryn, could you please email me directly with your ID number as I am unable to identify you from your username and would like to look through your notes and your proposals.

I will hopefully get a response soon and will update you all.

Thanks
Nick

Hi mab, if you are really struggling you need to speak to your case officer and explained your current situation, when you send in your I&E review tell them that you would also like to speak through it with them so that you can explain it all to them. If you would like me to look into anything for y...

Unfortuneately there are no guarantees with a DMP. The timescale at the beginning is always an estimation and there is always a chance that the creditors will continue to add interest and charges which will then add more time onto the repayment period. isseymyake - your DMP provider should be able t...

I am pleased that you managed to get it all sorted in the end. Thank you for letting us all know.

Hi Jess welcome to the forum and congratulations on the new job. It usually depends on your proposals and what they state happens in this instance, speak with your IP and find out.

Hi and welcome to the forum. If you are having difficulties paying then you need to speak to your IP as soon as you can so that they are fully aware of your problems and that way you can come to and agreement for moving forward.

Hi RuMa, I am concerned with your post and would like to look into this matter as soon as possible. Are you able to email me directly?

Thanks
Nick

I can't really comment on individual cases on the forum, however I am happy to look over anyone's information and shed some light on the mixed messages that people seem to be getting lately. If anyone is having any problems then please email me directly and I will get back to you as soon as possible...

Hi all, I am just catching up on this post. Sammy if your proposals are wrong then please call in and speak to us straight away, this is a crucial stage and we need to make sure that we are putting the correct proposals through to your creditors. With regards to who answers the phone when you call. ...