£11800 for a motorbike crash; £11000 pain and suffering, £800 for quantifiable damage (clothing, helmet etc.)
I was open with Stepchange and they demanded the lot.
Reminded them of the clause that said they followed the same rules as bankruptcy - they got a bit threatening....
I suggested they check with their own in house legal advisors as if I sued they'd have to pay my legal fees when I won

Next day, sheepish call admitting their own lawyers agreed with me and could they have £800 instead (they part of the payment that wasn't for pain and suffering).
Check your paperwork for a clause that says they follow the same principles as bankruptcy, and if it's there, stick to your guns....