Payplan Reviews

[Phil]

Hi In what format do payplan conduct their annual reviews ? Its just that I am in month 12 of my IVA and I have just been transfered from debtmatters to payplan (pitty its not like football transfers and get a signing on fee !!)

P

[debbiw]

Hi Phil
Payplan do their reviews over the telephone. I think you complete a new I & E over the phone with your case manager annually.

[ianmillington]

Hi Debbi

I must confess I'm surprised. Do they ask you for any evidence?

Ian

[debbiw]

3 months payslips Ian. I think they have only recently started doing these reviews over the phone x

[ianmillington]

Thanks, but no evidence of expenditure?

[debbiw]

Don't know as I haven't had my first one yet, but when i spoke to my case officer, she said it was all done over the phone. I will ask her again, and let you know

[ianmillington]

I wouldn't worry about it too much, I'm just curious as to how an I&E can be reviewed to the satisfaction of the regulators without calling for bank statements etc.

thanks

ian

[jeff.s]

Hi Phil,

Just for your information, i'm with PayPlan, they actuially send you out a letter and a form to fill in regarding your income and outgoins plus 2 or 3 months of wage slips.

I have my 2nd year review due anythime now, so this is what i will expect again, unless they have changed their procedure

Hope this helps

Jeff [:)]

[ianmillington]

Interesting Jeff, my curiosity is satisfied[:)]

ian

[MelanieGiles]

I have also heard that they are doing all of their reviewing over the telephone - which in itself is not necessarily a problem. I would only expect to see evidence of increased expenditure if items were being disclosed at more than 10% on the previous year, but would definately need to see at least three months currnet wage-slips as evidence of current and cumulative earnings - in reality we get these on a quarterly basis in any case.

[dcl]

I've just had my 4th annual review with payplan and they sent me a letter with a I&E form to complete and a request for 3 months payslips (they review all of mine on a quarterly basis anyway for the 50% overtime and bonus clause). I copied their I&E form and in to an Excel spreadsheet and emailed this and the screen prints of my last 3 payslips.

[Janey]

I had my first annual review last month, this was conducted via a 10 minute telephone call. They went through income and expenditure etc and at the end of the call said that my payments would remain the same. I later received a revised i&e sheet that I had to sign and return back with three wage slips. Even when I was setting my iva up i never had to supply any proof, bank statements etc. just payslips which if I am honest found quite strange but I have kept all copies of everything so that my expenditure can be verified.