Hi Shelbert.
Nat West probably get their information direct from the Insolvency register, which may be why they can't tell the difference between bankrupts and people in IVA's. One Insolvent is pretty much like another.
On that basis telling them you are or are going to be in an IVA is probably a waste of time as they don't appear to know what one is.
You may well be better of going for a completely unrelated account, there are many posted in this forum, just do a search for 'bank account'.
After all you can still take money out of Nat West's cash machine !
-Best
Please view my blog at
www.go4broke.blogs.iva.co.uk
'6 years sticking my head into the Lion's mouth of debt !'