Money has been deducted for 3 months after my last payment. How do I get it back ?

Get expert opinion. This is the place for new questions to be posted.
3 posts Page 1 of 1
Post Reply
 
 

Mr Upset

User avatar
Posts: 1
Joined: Tue Mar 12, 2013 11:22 pm
Location: United Kingdom
Post by Mr Upset » Wed Mar 13, 2013 12:46 am
Quote
I phoned my IVA admin people in December about when my last payment would be - they said last payment is Dec 2012, but having just checked my bank account I've found just under 600 quid missing as the standing order has been deducting money from my account for the IVA for the last 3 months - is this right if not how do I get my money back?

Thanks in advance for your help
Top
 
 

luluj

User avatar
Forum Expert
Posts: 11333
Joined: Sun Dec 09, 2007 6:54 am
Location: United Kingdom
Post by luluj » Wed Mar 13, 2013 5:18 am
Quote
Firstly i would cancel your staning order if you have completed your IVA ....secondly you will now need to work with IP to gain a refund of monies paid ...they will need to confirm that all payments were made up to December and then they should be able to refund the money
Sharing from experiences of dealing with debt

There is a solution for everyone .... Just need to stay positive !

Look at my blog "All I wanted was a baby"
Top
 
 

GilliB

User avatar
Posts: 656
Joined: Fri Mar 02, 2012 4:29 pm
Location: United Kingdom
Post by GilliB » Wed Mar 13, 2013 5:24 am
Quote
Hi Mr Upset. Welcome to the forum. As lulu says...It should be straightforward, but please be mindful that standing orders are instructions you give the bank to pay out, unlike DD's which is money requested by the third party to be paid. This means you are the only one that can cancel the SO/instruction to pay. Let's just hope your IP is swift in refunding you. Good luck x
IVA journey started: 30th March 2009. Settled: 17th July 2012. Completion Certificate received: 13th March 2013. Breathe. x
Top
Post Reply
3 posts Page 1 of 1
Return to “Ask IVA Forum and Industry experts”