This firm have been extremely rude in circulating letters to clients of IPs who have probably acted in completely good faith, without having the decency to take their thoughts to the professionals concerned in the first instance.
Perhaps this will now persuade the DBERR that the publicity of the IVA register on-line is not a sensible measure, given all of the illicit correspondence that firms seeking to make money out of vulnerable people manage to generate.
I you feel that you were mis-sold an IVA, and did not receive appropriate advice from your own IP, the right place to take these matters is to the Financial Ombudsman or the appropriate Regulatory Body.
And I suggest that you send this letter to your IP, to make them aware of what is happening out in the marketplace, so they can take this matter up with the "IVA Council" whoever they are. Hopefully he/she will have more luck in getting someone from this outfit to answer the phone and return calls.
Regards, Melanie Giles, Insolvency Practitioner for over 20 years.
To have me propose an IVA for you, please visit:
http://www.melaniegiles.com/ivaEnquiry.asp
See customer feedback at:
http://www.iva.com/iva_companies/IVA_Advice_Bureau.asp