I’m trying to contact a Suzanne Payne who dealt with an IVA for me through Tenon solutions quite a few years ago. I’m having a nightmare with HSBC regarding a ppi claim and they won’t release monies until I provide a new completion certificate done by Suzanne Payne.
Even if you do get a PPI payout it will be payable to your creditors.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Tenon IVAs were sold on to Grant Thornton, who then became Aperture. They may be able to assist.
There is an IP by that name at Milner Boardman Insolvency LLP, St. Georges House, 2 St. Georges Road, BOLTON, BL1 2DD email: suzanne.payne@milnerboardmanllp.com
HSBC is notorious for trying to hold on to PPI refunds. It may be worth writing to the financial ombudsman to see if they can assist. Although IVA's are outside of their remit, PPI is their thing !
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
I’m trying to contact Suzanne Payne who dealt with my IVA whilst working for Tenon solutions. It’s regarding a ppi claim and the company won’t release funds without a completion certificate.
Thanks for all you’re reply’s, my Iva ended back in 2010 and I recently found ppi on a old loan with hfc now hsbc and they won’t release any monies without a no further interest certificate. I’ve tried all the above companies and the number listed for Suzanne Payne but no joy.
Lisa Thomas wrote:As I said above it's unlikely you will get to keep the PPI.
Bit complex --- the IVA and records are now 8 years old. The Supervisor went to MLB and the case notes would possibly have been sent over to Grant Thornton, now Aperture. The IVA Trust retaining the refund would be conditional upon the IP being able (and willing) to resurrect the old files and distribute the funds. If this proves uneconomical or impossible to do then the refund should be returned to the debtor. If any party claims an interest I would ask them to account for the monies, in detail.
My opinions are merely that .. opinions based on experience. Always seek professional advice.
IVA Completed 23rd July 2013 .... C.C. 10th January 2014
Did you ever find Suzanne Payne, please? I've got exactly the same issue but with First Direct. I think I have her email address, from a colleague in the Insolvency business.
This is a few years old now so no idea. Can I suggest you remove your email address from your post? You may get a load of spam otherwise.
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
