I'm sure the people in the call centres have never heard of the Banking code.
After all, I'm sure they think that as tney don't work in a bank so it doesn't apply to them does it?
Sharing from experiences of dealing with debt
The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively.
Bob Marley. http://kallis3.blogs.iva.co.uk
Hi
Hopefully David can take this up with the various creditors.
I think that anybody that has taken steps to deal with their debt by looking to set up an IVA or DMP should be treated differently.
Creditors should vigorously chase debtors that won't pay rather than can't pay.
Regards
Thanks Andy re Banking Code - I've copied out what you have posted and put it by the 'phone - I am sure Melanie will sort this lot in due course. David